Good news! (Well, sort of.) It's safe to go back to the DMV.
But, if you're planning to head to the DMV this week, you may want to check ahead to make sure all systems are a go. The program used for driver's licenses is being upgraded by the state.
DRIVER’S LICENSE SERVICE RESTORED IN STATE
May —, 2012 – Colorado Springs, CO – The Colorado State Driver’s License system is now operational, following —— days of technical problems that had disabled the system throughout the state.
The four Motor Vehicle branches of the El Paso County Clerk & Recorder’s Office are fully functioning for Driver’s License renewals. Customers may visit any of the locations to renew Driver’s Licenses and are encouraged to utilize the Main Office at Citizens Service Center, where there is less of a “wait” time for service.
All other Motor Vehicle services, including registrations and titling, etc. were not affected by the State system difficulties. The Clerk & Recorder’s Office appreciates the patience of customers while the State system was unavailable.
LIMITED DRIVER’S LICENSE SERVICE MAY 3 AND MAY 4
April 26, 2012 – Colorado Springs, CO – The Colorado Department of Revenue is rolling out a new Driver’s License operating system and equipment across the state of Colorado. This new equipment is scheduled to be installed at two branch offices of the El Paso County Clerk & Recorder’s Motor Vehicle Department next week.
The first installation will be at the North Branch on Thursday, May 3, 8:00 a.m. until 11:00 a.m. During this time, the North Branch will be unable to process Driver’s License renewals for customers. Customer service for Driver’s License will expand from two to three counters, once this new equipment is added. The North Branch is located at 8830 N. Union (Union and Research Parkway).
The second installation will be at the Downtown Branch on Friday, May 4, 8:00 a.m. until 11:00 a.m. During this time, the Downtown Branch will be unable to process Driver’s License renewals for customers. The Downtown Branch is located at Centennial Hall, 200 S. Cascade.
This installation does not affect other Motor Vehicle transactions such as titles and registration renewals. For express service customers are encouraged to visit the Clerk & Recorder’s Main Office at 1675 W. Garden of the Gods Road.
Q: What's worse than having to go renew your driver's license?
A: Driving all the way down to the DMV only to discover the system has crashed and you'll have to come back at some later date to get your new card.
Why we're pointing this out: All driver's license service in the state came to a halt Monday.
DRIVER’S LICENSE SERVICE UNAVAILABLE THROUGHOUT STATE
April 30, 2012 – Colorado Springs, CO – The Colorado Department of Revenue is experiencing technical difficulties with the Driver’s License system, making it unavailable throughout the state. All four branches of the El Paso County Clerk & Recorder’s Office cannot process Driver’s License renewals.
The State office is working diligently to resolve the problem but there is no estimated timeframe when the Driver’s License system will be restored. The Clerk & Recorder’s Office anticipates that the Driver’s License system may be unavailable through Tuesday, May 1.
People may renew their Driver’s License online by visiting: www.colorado.gov/renewplates
All other motor vehicle services including vehicle registration, titling, etc. are available at the County Motor Vehicle branch offices.
The Clerk & Recorder’s Office extends an apology for any inconvenience that this issue causes customers.
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