A story from the Travel Troubleshooter, a nationally syndicated column from Tribune Media Services, details the recent troubles a Seattle woman had with a Colorado Springs Holiday Inn, when she erred in making her reservation. Of course, why should that be all that goes wrong?
Unfortunately, that day at work I was severely bitten on my right hand by a dog. I had to go to the ER after work and the doctor told me I had to cancel my trip for the next day, as I would most likely need surgery. I called the Holiday Inn that evening to tell them that I would not be able to make it and asked the office manager to return my call to discuss the error I had made.
See the story for resolution, and why, as you already know, you should always read the fine print. (And maybe enact a pre-travel canine ban.)