Monday, July 9, 2012

Verizon gives extra minutes, messages to fire victims

Posted By on Mon, Jul 9, 2012 at 2:27 PM

Those using the services of Verizon Wireless were already notified of this, but last week the company offered a one-time grant of 500 extra minutes and text messages to customers in areas impacted by evacuation orders due to the Waldo Canyon Fire.

"Yes, we have done this before as part of a broader emergency response," writes company spokesman Scott Charlston via e-mail. "We call it 'running to a crisis' and it applies to hurricanes, floods, earthquakes, tornadoes and other natural disasters. Cell phone communications are never more critical than during a disaster."

Charlston says a response team also delivered portable cell sites (to improve signals), charging stations and wireless devices to emergency crews, sending out roughly 140 phones, tablets and netbooks since the Colorado wildfire-season began.

"The Verizon Foundation has also issued $20,000 in grant donations to the American Red Cross to aid in Colorado’s recovery efforts. Together with our ongoing text-to-donate campaign and an employee disaster relief matching gift program, we expect to raise a significant cash contribution to assist the relief efforts by the Red Cross.

"By the way," Charlston writes, "one of our stores was evacuated and at least one Verizon Wireless team member lost their home in this disaster."

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