The Yarn Outlet has graduated from being a discount yarn store to being a top destination for every yarn from I'm-just-learning-acrylics to designer cashmere, silk, alpaca and organic hand-painted special fibers. Their needle and accessory selection is great and it is now even less likely that you can leave without buying something. The owner is helpful and friendly and so are the knitters, of whom I am happy to be a regular one.
I really like this story, and have followed in through several locations. They are now on North Academy north of Union Blvd ( 5744 n Academy) between a church and a liquor store. Best to shop online first, then visit the store. Otherwise there is just TOOO much to see it all..
They are the most well stocked kitchen shop in Colorado...with all those wonderful little things you never knew you needed and now can't live without.
Not to mention the owners are always there, glad to see people come in, and full of good advice cheerfully offered.
Best place to shop in Colorado springs for any of your cookware needs, they also have the best and most complete cookware store you've ever seen!
Horrible place to go!!!! My boyfriend went there to get elijah the prophet tattood. Full back piece. They butchered him! They gave him hands on the opposite sides of where they should be. The made the arms extremely disproportionate to the body, they completely left out the legs and worst of all theyre idea of a face was nothing but a dripping blob! No eyes no mouth no hair. It looks like the guy was high or drunk off his a** when he did this. He has had two sessions elsewhere to start getting this tattoo fixed and its no where even close to done. These people don't know what there doing. Don't go here!!!!
Why does it feel like one is being ripped off at first and main...from the bad food and attitude at Nawlins to the smell of souring milk at the ice cream store...it just feels like top dollar for getting a stomach ache.
Note: Friday July 20th is not Adam Lopez. It is just The Ticket.
My first experience with them my breaks where squeaking on a fairly new Nissan. We took the car to the service center at my dealership; they said it would be a $450 repair. We took it to aspen and they said it was just a little dust and they cleanned them for around $30. That was a year ago and my breaks are still great. When my old Dodge broke down today I knew who to call. I'm sure they saved me thousands today. They have always been up front about what I need to do and what I "should" do and why. The technician even took me back to the shop, showed me why my car died, what needed to be done and what he was doing. Bonus I had just left the gym and stood in the sun for an hour waiting for the tow truck. I was starved and dehydrated. They have a very nice waiting room filled with free snacks and refreshments. What I was sure was gonna turn into a call to the junk yard only cost me a total of $130. Big shout out and THANK YOU to the Aspen Auto team!
This is about the Test Drive Service Center
So irate! I took my car in because it was making a funny noise (user error). I dropped it off on a Wednesday evening because I was not going to be around Thursday when it was scheduled to be looked at. I was set up with a tech Wednesday to do a ride along to see if he could figure out the problem. He couldn’t at the time. Around 2pm Thursday evening I get a call about the problem. I tell them to fix it. This is when I was told that the parts for my car would be special ordered and that they would not be in until Monday.
I was blown away. My issue with that is that it never came up Wednesday. They never said that if parts were needed they would have to be ordered, because your car is so new (2011). No one ever said you will be out of a car for about five days. I wanted them to put it back together and I was going to pick it up, pay for the parts that I was told later, were special ordered so I had to pay for them, and take my car somewhere else. I should have!
I received no call Monday about my car. I called Tuesday after 11 am and the service chic gets on the phone and says "Oh yeah, we'll have it done by the end of the day today." I ask her why that would be because she told me Monday. I asked her why no one contacted me Monday to let me know they were not done. She replies," Let me look at my call log and see, I called this number (my home number) at 3:40pm yesterday." I'm furious now because she says that she has a log saying she called my house and no one called! I say, no, I have a phone log as well and I was at home, you didn't call me. Then she goes into making oh sounds and mumbling about she thought she did and she doesn't know what happened. The kicker is, I gave them my cellphone number and she had previously contacted me on. So… now she lies about calling my home number? She never even said she left a message. Probably because she knew she was lying. She left a message on my cellphone Thursday.
So, not only did they not call me early in the morning Monday to say they didn't receive the parts and would not be done but they lied about calling me. She said the parts eventually came in around 2:30pm Monday. However, she said the car would not be ready until the end of the day Tuesday. That means they knew Monday morning that they weren't going to be able to fix the car and no one called then. Plus, this job should not take all day. What I’m getting is that no one touched my car Monday when the parts came in and they did not start on it Tuesday morning either.
I will never take my car there again unless it has a warranty issue. I took my car in for services such as oil changes and rotations (I drive a lot). No more. I will no longer pass along their name to those who are searching for cars either.
Keeping my car for six days is one thing, however; my major problem is the lie and then the lack of communication. I should not have to call them to chase down my car. They need to get more competent people in there as well. Obviously those that are working in the service department at the desk are overwhelmed and cannot handle the task they are assigned. Lying is not the answer. Had she admitted she forgot to call me I would have been upset but it is different than outright lying to me.
I will have the work inspected by another mechanic because I don't trust them after reading other reviews and the lie.
They essentially allow no returns. If it wilts or dies from bugs or a disease the plant came with you are just out of luck. Also, the owner and office/register staff don't care about customers. I won't be going back.
What can ah say.
5182 N. Nevada Avenue, Suite 100
Colorado Springs, CO 80918
2011 marks the 3rd year of operation for Pens & Needles! In those years we have been blessed with the opportunity to be voted Best of Colorado in 2010, and 2011 by our customers! As a owner I WANT to show the community and public who we are as a business, and as artist. We aren't a business that is afraid to let past, and present customers know how people feel about us! But we are a business that can truly say "hey we will try harder and work harder to fix it" because it may sound cheesy but we really do care about what you think! Every review good and bad is a gift for us to acknowlegde and learn from! We want to be more efficient, ensure satisfaction and quality for every customer! As I always mention that we are human I will never use that as an excuse to say that we made a mistake, simply I will just promise you to correct them! Pens & Needles is taking the steps to educate ourselves on what you need as customers, as well as what the community needs as a leader in this industry! We are going above to educate our artist as well as staff! Whiether its continued education in body art, or business practices; we appreciate the feedback. Thank you! For taking your time to express, and more importantly thinking enough of us to tell us the good and bad that you experienced! We listen, I listen and my day depends on the good and bad expressed as it gives me direction!
the west side closed a few days ago due to lease issues, so I hit the south side bargain mart on south academy and Hancock and its so full!!! it was great!!! With one store the owners dont have to split the inventory!!! I think it will be great! :-)
Check out Mike's new digs at 2812 W. Colorado Ave. #103!
Mr "Mike" Nelson Barber, I have been going there quite a few years. Mr Nelson is a good man with a following of down to earth people. Getting your hair cut at this vintage barber shop has been an high light of many of my days. You never know who shows up and what the topic of conversation will be that day. The waits and the cuts are good. GB
This place is AWESOME!
Kraftsmen CARSTAR Collision is GREAT!! I recently had an accident and needed auto body repair. The repair was done fast, their customer service was awesome and the paint matches perfect. Thank you!!
We, my husband and I, love Luisa Graff Jewelers. They certainly treated us with respect. We felt like we were the only people in the store. We felt "loved". We look forward to her new store. We will be in line to be one of her first customers in her new store!
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