To: Alison F- From 03/06/2013
My sincere apologies that your most recent experience at the Blue Star did not meet your expectations. Our focus is always to provide an outstanding value to our guests through exceptional customer service as well as fresh and unique culinary selections. Please contact me at the Blue Star 719-632-1086.
Katherine Miller, General Manager
My husband and I had been to blue star a handful of times since moving to the springs about a year ago. Friends of ours had talked it up and we really had seen nothing like it in Colorado Springs.
We were excited to bring my inlaws there when they came to visit for the first time. Everything seemed as usual when we first arrived, we had a table in the lounge area.
Things started going down hill when we got the appetizers. The cheese and meat plate only had one triangle of cheese and was nothing like I remember it being the last time we had ordered it. When one of our several waitresses (sounds nice until they repeat themselves and it becomes unorganized) came to clear our appetizer plates she rubbed the edge of a messy plate against my brother in laws sleeve leaving a sticky mess. We brushed that off pretty quickly though, especially after putting club soda on the spot...
Next thing I know my mother in law is sitting with her main course (salmon) in front of her and she's not touching it, I look at it and there are hairs under the salmon on her plate. When she told the waitress, the waitress offered to get her a new dinner and she comped the meal, but it just wasn't right that after the second mishap from the staff we didn't get a visit from the manager or any kind of sincere apology.
Worst part is next.... My husband woke up with TERRIBLE food poisoning the next day. He had the sea bass and no one else tried his dish. It was a violent case making for a not so great trip for his family. My husband was cooped up in our hotel in Denver all day Saturday and missed an excellent dinner in Boulder.
We are very disappointed in what a scam we fell for, this restaurant poses to be fine dining when really they are unorganized, unsanitary and unprofessional. We will not to recommending this restaurant to anyone in the future and will stay far away from it ourselves!
Nosh is a wonderful escape after court
I personally ate at Zane's dozens of times. The food was great! I never got sick. I have many friends who ate there. Same story. Great food. Since the owners were the same folks who operate Mason Jar, the quality of the food has been successfully experienced by thousands of Colorado Springs people. The reason Zane's failed is because the owners did not have the money for an expensive downtown location. It sounds to me like snephtar has a high stress personality, and probably made himself sick. The fact that no other food quality complaints were filed should cause snephtar to rethink his position.
Amazing food, wine & service - plus the chef is one of my dance students from LONG ago! Way to go, Shane!!!
Best outdoor patio with live music in the summer. Great street tacos. Overall, an very good experience.
Loved this place. The drinks were great and the music was fantastic. I can't wait to go back!
Ya right this is a place to meet women! Women BEWARE!!! I know of at least 3 women who have been roofied at the Ritz. Luckily they were with friends and nothing horrible happened to them. Please make sure you go there in a big group especially on a friday or Saturday night.
Just what he Springs needs- a great venue with awesome jazz musicians. I agree that the noise level was ridiculous. Hopefully the jazz enthusiasts will prevail. I see lots of potential here.
I'm very excited about this new venue and hope it thrives and prospers in our community. I'm hoping once the social bar flys are gone--these are the people who are currently crowding the place to just talk all over the music and treat it as background noise like they do at every other bar in town--then there will be room for real Jazz lovers to come out and appreciate great music and great musicians.
Service is LACKING to say the least!! Took over an hour to get drinks after we ordered them. Well over an hour to get the appitizers that were just OK!!! Dont think I could recommend MOTIF to friends and family!!
Well, the Friday night Happy Hour is even better than the brunch..All you can eat Buffallo wings for free! Discounted drink prices and Live Jazz band every Friday night!
Really awesome..did I mention the friendly cocktail waitresses?
luv this restaurant!
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