Absolutely terrible, ordered tacos and quesadillas over the phone, waiter said "see you in 5 minutes" and hung up without giving me my total. Got there and my food was already waiting on the counter, staff seemed friendly enough I even left a 25% tip. got home (6-7 mins later) tacos were so soggy that they fell apart, looked like they were reheated in microwave, and tasted horrible, and not only were the quesadillas soggy, I asked for plain and they gave me regular, and chicken was lowest grade I've ever seen, similar to the tasteless pink chunks you get in off brand chicken noodle soup. We tried to eat it, but it tasted too bad. Taco bell is 10 times better than this garbage and that is saying a lot.
Bland, small portions. Didn't feel real great when I left. Fought "indigestion" for hours. Poor service and less than mediocre food. Won't go back.
Last time I was there, a server dropped napkins on the floor, picked them up from the floor and wrapped them around silverware intended for customers. I mentioned this was a health code violation; his response was, "Oh?" like it had never occurred to him; he then unwrapped them, discarded the napkins that had been on the floor BUT NOT THE SILVERWARE THAT HAD NOW TOUCHED THEM, and proceeded to wrap new napkins around them. I'll never eat there again.
Don't waste your time or money if you expect good service, you won't find it here!! The waitresses act like even the simplest of request is a bother. We won't be back, there are too many good Mexican food restaurants in the area!!
Not sure if they are competent. First they ran out of shrimp. They took our orders and came back to the table 40 minutes after we ordered and told us they ran out of chicken, so members of our party had to reorder. Served another party member a frozen margarita and forgot to put in the alcohol. Very very slow. Do you guys know what you are doing?
Oops, looks like one star is the minimum. FOOD POISONING ! Have gone here few times, was OK. However on 3/11/11 we had fish tacos and chile rellenos/ steak tacos. Mine was OK. A few hours after eating, my daughter a healthy twenty-year-old, with no food allergies, got violently sick with vomiting and diarrhea all night. She had not eaten since 10:30 that morning- so no other causes. She has had the same item there before. The following morning I called and talked to manager. She seemed neither surprised nor concerned, saying that stuff is going around. ER Doc said if you get sick within a few hours of eating-it was the meal that got you. Looks like stuff is going around _IN THE KITCJEN_.
Have since talked to local neighbors who skip this place.
Poblano's needs a surprise visit from Health Dept!! You decide, whether you want to roll the dice here! An elderly person could get finished off by food-borne pathogens.
SORRY BUT THAT IS NOT THE BEST HELL NOT EVEN CLOSE,IF THEY GIVE YOU A SALSA OUT OF A JAR AND CHIPS FROM A BAG THATS NOT AUTHENTIC BY NO MEANS.WERE FROM TEXAS AND LA CASITA IS THE ONLY PLACE WE FOUND EVEN HALF WAY CLOSE TO GOOD IN COLORADO PERIOD WHATS WRONG WITH THE PEOPLE HERE WERE'S THE REAL MEXICAN FOOD???
I don't know what Deirdre had but 4 bites in, my stomach was in pain.
The only thing good about this place is Taco Tuesday and happy hour. The Margarita's aren't that great either especially after having a Tivo from Jorge's.
My husband and I went to Poblanos tonight to "give them another chance". When Poblanos first open we thought "great, a Mexican resturant close by". Their food was alright, but each time we have visited since the portions have been less and less. Tonight my husband ordered the fajita salad and after a few bites and after moving the few vegetables around asked the waitress where the meat was. She insulted him by bringing a small plate with a couple of tiny slices of skirt steak. He told her to forget it and handed her his entire plate and stated he was unsatisfied with the meal and did not want it. The manager then actually returned the plate to my husband and shoved it under his face and said he had already eaten most of the meal, which made our point exactly...my husband had only taken a few bites. My husband told the manager he did not want to argue with him, but the manager kept carrying on. My husband left the resturant and I told the manager to get me the bill that I would pay for both meals and then the manager proceded to argue with me. I could not believe it! I have never experienced anything like that and we dine out regularly. What happened to the customer always being right. I cannot imagine Poblanos being in business much longer. Lousy food ... Lousy service.
Tried it one evening after coming down off the Incline. I heard that it was good. Wait staff was not very friendly, wondered if the dust on my clothes made them think I would not tip. Not a very good selection of beer, even Mexican beer was spartan. Food very bland. I would give this an overall rating of okay if your starving and everything else is booked.
I'm thoroughly surprised that this place has gotten any good reviews. My husband and I went to Poblanos tonight for the first time, and we were completely disappointed. The waitress was slow, the "sangria" I ordered had a milky texture, the appetizer (we ordered the Queso Fundido) was a glob of grease and cheese, and the food was totally bland, even after a good dose of salt. My husband ate all of his food in hopes he'd find the flavor, but I couldn't stomach all of mine and left over half the plate. There are so many better places in Colorado Springs, so don't waste time or money here. Even Taco Bell is better because it at least has flavor!
Truly the worst in town.
Smelled like an open sewer! Not sure if they have plumbing problems or what. This used to be one of our favorite restaurants for mexican food, but the last two times we tried to eat there - it smelled so bad we had to leave. Horrible!!!!!!!! They should be audited and shut down until it can be fixed. Absolutely disgusting smell.
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