I agree w/ the above ratings, The Barnes location recently re-opened due to a kitchen fire, and since then, the pizza bites. I once loved them especially when I requested they over cook it by 5 mins, making the outside crust dark and crispy, but Yuck to them now. They should have tried to save the seasoned oven, the new one does nothing for the taste. JMHO.
Used to be but now isn't...customers are merely an aggravation to the employees, they could care less about the food theynserve you, and are just basically rude and careless... You have to beg to be waited on, remind them your order is up, and go back to get your own water and bread refills.
Awful...had to take my pizza back and cook it myself
If I could possibly rate them lower, believe me, I would. You know, for New York style pizza, they used to be alright. They also used to have tolerable prices. But, I made the mistake of listening to my loving wife and ordered 2 pizzas from them last night. A cheese and their Chicken Hot Wing pizza. Just the Chicken one was $20 alone!!!!! And believe me when I say that it wasn't worth it... It was thinner than paper. Barely any toppings and the crust was so dense that I had to take a break because my jaw was tired. It was ridiculous. They charge $14 for just a cheese pizza!!!!! Come on!!!!!! Then to top it off, gouge me with a $2.50 for delivery? Man..... I wish I could roll back time and make a better decision.
DO NOT ORDER HERE!!!! Go with Blackjack Pizza. They have changed so dramatically that I am amazed. Great flavor, super prices, and I always have plenty of leftovers. We had none with Borriello's paper thin pizza.
Unfortunately I must agree with Mr. Collins. We ate at this restaurant last week and had a very negative experience. The waiter did not seem to know how to serve plates or clear a table; he did not know the menu at all; he seemed quite confused about what we had ordered and served us the wrong things twice during our meal. The owner/manager stopped by and we explained what had happened. She became very upset, raised her voice, walked off in the middle of the conversation and sent us our check. Most of what occured I ascribe to poor management. The staff should be trained and informed on the menu before they serve customers. This is the responsibility of the owner/manager. She was beyond rude and dismissive, which seems to be a personality problem. We will not return.
food was less then average. I could have had a better tasting, tenderer tender steak sandwich. that was this year 1/30/2012. The week before that my friend and I both got raw rice with our meal with no comp or cooked rice. I think subway would have been a better meal. But their servers were awesome.
I have eatin at this place and with the horrible service and food not up to even bar standards, they need help. They had a chef and new manager in the summer that had great ideas and service track to improve it, but the owner let them go and fast. Hired some guy that was let go too. How about we let the owner go and save this place!!! HIRE BACK THE HUSBAND AND WIFE TEAM FROM SUMMER. How bad great place to be.
The coffee itself is fine, but the owner, almost religiously expouses her alternative sexual lifestyle. I'm most bothered by the gay reading material strewn on the tables. Then she has "groups" come over and meet there. It's awkward to say in the least.
The only reason this is a one star is because I can't give a zero. I don't know any thing about the food, because Maya would not serve me. I walked in, properly attired and clean, after a day of Christmas shopping. I did not know how to order, so I walked up to the register. Maya gestured to a table, so I sat down and waited. I read Maya's life story on the inside of the menu and all about food=love=family. I waited and waited. There were only two other parties in the restaurant. Maya made repeated trips to both tables, but never said a word to me. Never greeted me, didn't seat me, didn't serve me. I walked out. No love for me and I don't know what I did to deserve being treated so badly.
My family and I have really been treated rudely here. We have a disabled daughter who was mocked and made fun of by the barista. My daugther was really upset and started crying. I told the owner and she did nothing. I live next door to this place and I'm disappointed in their behavior. We won't go back again.
As a real NAVAJO, who has actually grew up on the Navajo Reservation, I take offense to this establishment's name and business practice. Many native tribes are still struggling with alcoholism, drug abuse, suicide and domestic violence. There is NOTHING Navajo about this place, nor does it compliment my tribe. It is not "honoring" Navajos, it's simply furthering the stereotype that Native Americans are goofy drunks. I will be doing everything I can to spread word about this business' practice and the exploitation therein. Please note.
Bland, small portions. Didn't feel real great when I left. Fought "indigestion" for hours. Poor service and less than mediocre food. Won't go back.
Awful! Big puddle of unidentified substance on the plates. All four of us ordered something different, and every plate was just a puddle. All you need is a spoon. Salsa is rationed out in a little saucer; probably 2 tablespoons in all...for all four of us! Drink lots of margaritas...you'll need them.
Live music on Saturday? Not if there is a game on the TV. Band standing around waiting for the game to be over before they could start playing. I go OUT to see live music, I can watch the game at home. House sound system is cranking obnoxious techno-dance mix stuff while the band stands around waiting for the game to be over? Seriously? Never did get to see the band play. They were billed to start at 8. Doorman said 8:30. We left at 9:45 without hearing a note. What a disappointment.
Use to patronize The Keg regularly for lunch. Unfortunately the last couple times, the chicken in the Berry Salad was like a rubber chicken. Food has gone down hill over the last couple of years.
i don't even know where to begin...this was a bad experience from the start.
My husband received a gift certificate to make our own beer at RMB as a birthday present. We were so excited to learn the process and thought this would be a really fun thing to do. WRONG!!! The man helping us (who never introduced himself the whole entire time) was very intelligent, but no people skills whatsoever. The beer making part took 5 hours. Most of this time we spent outside sitting and waiting, no funny stories, no beer tasting, no educational things to learn about brewing. Just sitting, until the guy came out from the back room once his timer went off to start the next step. It was really awkward. He told us it would be ready in a week. We've never made beer before, so no, we didn't question a weeks time. When my husband called after a week, the same guy that helped us, acted rude and treated him as if he was stupid, and said to call back in 2 more weeks because it wouldn't be ready until then. Whdn he called back, the owner answered, and again, he was rude and made sarcastic remarks as well. My husband was so irritated with the lack of common courtesy he just hung up on him. I would've thought they would have the courtesy to call us when it was ready, but we waited another 2 weeks to call back. Today we went to bottle our beer. Luckily we didn't have to deal with either one of the previous guys, and a nice man helped us bottle our beer, and we were feeling like it was finally a good experience. I capped a beer and noticed foam was seeping out of the bottle, when the man came over and said "oh no! That's a bud light bottle! Those are threaded and they won't seal correctly". Again, we aren't brewers, this information you'd think would've been told to us while brewing so we would know not to bring threaded bottles in. Of course this wasn't the guy who helped us today's fault, but shows the lack of care the first guy has about the customer. Luckily only about 12 of about 50 of our bottles were threaded, so we can down those before they go bad, but i think that's an important thing to tell us.
Yes, RMB has some rockin' beer, but when i want to go to a brewery, i want to feel like i'm surroinded by cool, friendly people, and it was completely opposite. I will never go there again, and i will spread the word to my friends. I think the owner is cocky and rude, and it shows in how is business is run.
It was a chilly, rainy night and we poppen into the La Tartine expecting the same wonderful food and service that we had at the La Baguette. The restaurant was lonely with only another couple that looked like they had been waiting for some time to be served. I ordered the quiche, but didn't have a choice of what kind because they were out of the other ingredents. My husband ordered the beef bourguignon and we both ordered the French onion soup, which was billed as "the best in town." While we waited longer than we thought was needed because the restaurant was not busy, the other couple finally got their dishes after about 15 minutes. Ours came about 10 minutes later with service that was clumsey, soup spilled all over the plate. The quiche was the smallest portion I've ever seen and my husbands bourguignon was disgraceful with scimpy portions of beef. We paid much to much for the experience and will never go back or will recommend it to anyone.
Last time I was there, a server dropped napkins on the floor, picked them up from the floor and wrapped them around silverware intended for customers. I mentioned this was a health code violation; his response was, "Oh?" like it had never occurred to him; he then unwrapped them, discarded the napkins that had been on the floor BUT NOT THE SILVERWARE THAT HAD NOW TOUCHED THEM, and proceeded to wrap new napkins around them. I'll never eat there again.
G-MAN 07-28-2011 Last night my wife & I sat down @ 6:19 pm, ordered a bottle of Fat Tire & 2 ice teas. They brought to the table rolls & 2-3oz. bowls of beans. The waitress said the rolls & beans are complimentary no extra cost to you, kind of like chips & salsa at some the Mexican restaurants, so far so good for our first time being there. My wife ordered the open face roast beef sandwich with gravy & I ordered 24 wings & a bake potato, I would consider this order being rather simple to prepare in my house hold or anywhere else. An hour later, plus four apologies later still no meal! There were only 6 tables occupied to include ours when we sat down, with 6 other table empty & no one at the bar which sets about 10 people. I would not consider this being overly busy. At 7:30 pm my 24 wings appeared, 5 minutes later the bake potato & my wife’s sandwich had not been delivered as of yet. We got up to leave & I went to kitchen window where the waitress was waiting for the next order. I told the waitress that we were leaving & not paying for anything. The service was not good & the wait was way too long for what we ordered & you’re not even busy. The waitress came out to the car & said" we had to pay for the drinks". I said “I will pay for the beer & the ice teas should be complimentary for how long we waited!" I started towards the door to go inside & to pay for the beer. The waitress pops her head out the door before I could enter to say "my manager wants to talk to you outside." So I waited, an oriental woman appeared outside to tell me "I had to pay for all the drinks." I said "I will not pay for the ice teas as long as we had to wait!" She said "Yu are bad man" commenced to writing down my vehicle tag #. I told the lady "don't worry about writing my tag # down, my wife & I work in Law Enforcement, so I will call for a Sheriff’s Deputy to come file a non-emergency report about this event. The manager / oriental lady huffed & stormed back into the restaurant. Deputy Post arrived 5 minutes later to resolve the issue. Officer Post reminded me that there is a law called theft by receiving. I told him, "that I would pay for the drinks, it shouldn’t be more than $10.00", he kind of agreed. He returned with a ticket asking for $19.60, which indicated that the rolls & beans cost $5.00, so much for being complimentry. I paid the manager with my debit card so there would be a recorder of the transaction, as I passed my debit card to her, I said "that this is not a dead issue, your parking lot & the street outside are a public forum for which I will be protesting, I will be writing to the editor of Pueblo Chieftan/Pueblo West View about this event, I will be filing a compliant with BBB & the Pueblo County business licensing department. She said, Yu very Bad Man do whatever! So much for a Quick meal & a Quite evening after a long hard day at work @ 8:00 pm, now!!!This event lasted a 1 hour & 40 minutes by the time we got home, home is less than 5 minutes away, by which we could have eaten at any other restaurant in Pueblo twice & been treated appropriately by comping us in some way or another !!! Time well spent, Not!!!!!! Money well spent, Not!!! What is your opinion???
G-MAN 08-08-2011, Later in the day after posting the review below, I realized that we did not receive a copy of ticket & only had the debit receipt. I decided to stop by Black Barts Steakhouse @ 2:30 pm after work & I was in my dress down uniform. When I entered the restaurant, I stayed at the end of the bar closest to the entrance, while a young oriental girl got me a copy of last night's ticket showing what I was exactly charged for totaling $19.60. While waiting, I noticed that there was a menu sitting on the bar & it was open to the appetizers & sides page. At the top of the page it clearly said that the rolls & beans are free for the taken. Meanwhile the young girl appeared with ticket showing that I was charged for 2- full side orders of beans, $5.00 each totaling $10.00 for the beans, 1-Fat Tire beer, $3.50 & 2-Ice Teas, $2.75 each totaling $5.50 & $.60 tax for a grand total of $19.60. By the way, we never ordered any beans, nor did we receive a regular full order of beans. So much for paying for what we, consumed. It sounds like to me they gave themselves a hefty tip, instead. Friday Aug 5th, at 5:30 pm, 2-Pueblo Sheriffs Deputies rang my door bell. They identified themselves & I did the same. They said that on Thursday July 28th, somebody from Black Barts Steakhouse called them about me stopping by. They reported to the officers that, I was very intimidating in my uniform & asked them to inform me that I was not welcome back. I told the officers that, I only returned to get an itemized ticket of the actual charges, since only receiving a debit receipt the evening before. I asked the Officers, why are you only telling me this a week later. They indicated that, I was not there when they arrived & were too busy the rest of the week, until now. I told the Officers that the reason I was there even 10 minutes, was because the young girl had to call someone on the phone, in order to get me a copy of the charges. I wasn't courteous or rude while I was there & left promptly. After a close review of the actual charges, Black Bart’s charged me for 2-full orders of beans $5.00 a bowl as listed a the bottom of the menu, under sided orders. My wife & I only consumed the complimentary rolls & 3oz. dish of beans. I told the Officers, that I had written a letter to the Editor of the Pueblo Chieftain/Pueblo West View early in the day. I guess, I will be writing them again with a follow-up story of today's events. These people simply need to close their business or learn how a business treats it's customers.
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