Yesterday I called memorial Hospital Central to get an update on my treatment where I've been going for 13 years. They informed me that my appointment on February 23, 2017 was canceled my new insurance doesn't cover treatment at a main hospital it has to be an outpatient clinic. My doctor referred me to Rocky Mountain cancer center and sent over my records on the 24th, Joanne stated that she received them yesterday February 27 at 9:15 AM. Four days after my appointment was canceled. I still haven't heard from either my doctor or their office so I called in. As I was doing so I was venting to Joanne on the phone about what had happened to me, she took it personal and decided to make sure that they would not treat me at their location, she took her own feelings into account instead of providing service to human being who is in need of treatment or i will get very sick and potentially pass. They have no regard for the human life if someone is in need of treatment regardless of their actions you Take care of them,you are a medical facility, if someone is in need of help no matter the circumstances and they have insurance and it is COVERED AT YOUR LOCATION your should treat them instead they declined me service for venting to you on the phone for what has happened to me.
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