I have to say that my recent visit was not my first but was the worst. Apparently management has changed recently and not for the better. The food was not what the menu had stated and the kid working the kitchen that day didn't even pay attention to what was on a patty melt when he sent it out without cheese. The service was horrible as the cocktail waitresses ignored me as I sat at my table with an empty bottle as they worked around me. It might have been understandable had it been busy but there might have been 20 people in the whole bar. My boyfriend had similar luck at the bar as the two guys bartending just ignored his cash in hand for 10 minutes. Back in the day I would have said check this place out, but right now I am telling you that you money is better spent at a place where they want your business because the staff at Hondo's apparently does not.
Service is horrible!!!
The staff is inattentive and dismissive. It's painfully obvious they they are easily overcome by events. The bartender is overly concerned with catering to female patrons rather than his actual job. The acoustics in the place are terrible and it's a shame because the bands are great. The music is almost drowned out by people chatting away. Most of this is attributed to the fact that the place is in the garage of the owners other business which the staff freely admits, like its a good thing. The food is way overrated and over priced as well as the drinks. The entire place has an air of extreme pretentiousness as the staff is overly concerned with local elites (some Army General's wife) that frequent the place while in turn neglecting other customers. I recommend with conditions namely eat before you go, don't expect prompt service and sit outside as the indoor acoustics are almost unbearable.
I've been going to this local coffee shop for over ten years and while its only on occasion that I find the time to get out of the office for a treat like this, I wasn't treated to the best of experience just today. The moment I sat down with a client of mine for a lunch meeting, and pulled out our laptops the owner immediately started harassing us about being "free loafers" and when I explained that I'm a regular he started to call my client and I names and shoved both us out the door screaming that he doesn't want any business. I had to file a complaint with the local BBB over this. If this is how local businesses act then maybe they deserve to lose to the bigger chains.
The only thing good about this place is Taco Tuesday and happy hour. The Margarita's aren't that great either especially after having a Tivo from Jorge's.
Initially, you will feel welcome and comfortable. But, buyer BEWARE!!! The owner will strong-arm you into signing undeciferable contracts, high-jack your recordings if you decide to record in his "In-House" recording studio known as "Cottage", and threaten you constantly with his larger than life stature and will never let you forget he is ex-military and he has an "Italian" last name. The Green Room, friends, is NOT a place for musicians. It is a place for the Owner to gain monetary benefits for himself. If any one has a question of his business practices, just look into his old "Green Room", where he is currently in litigation for the last real estate debacle. Use extreme caution!!!
My husband and I went to Poblanos tonight to "give them another chance". When Poblanos first open we thought "great, a Mexican resturant close by". Their food was alright, but each time we have visited since the portions have been less and less. Tonight my husband ordered the fajita salad and after a few bites and after moving the few vegetables around asked the waitress where the meat was. She insulted him by bringing a small plate with a couple of tiny slices of skirt steak. He told her to forget it and handed her his entire plate and stated he was unsatisfied with the meal and did not want it. The manager then actually returned the plate to my husband and shoved it under his face and said he had already eaten most of the meal, which made our point exactly...my husband had only taken a few bites. My husband told the manager he did not want to argue with him, but the manager kept carrying on. My husband left the resturant and I told the manager to get me the bill that I would pay for both meals and then the manager proceded to argue with me. I could not believe it! I have never experienced anything like that and we dine out regularly. What happened to the customer always being right. I cannot imagine Poblanos being in business much longer. Lousy food ... Lousy service.
DO NOT STAY OR EAT HERE! Don’t let the ambiance fool you. If you go in you’ll notice very few customers if any. This should’ve been my first clue. The locals obviously don’t eat here for good reason. The food is absolutely disgusting and overpriced. The service is subpar. And the owner is a total slime ball, with a bad attitude, which has very shoddy/deceptive business practices. I held my wedding reception here and my father, who paid for it is absolutely furious and embarrassed by the food that was served to our guests. We wouldn’t even serve this stuff to our dogs. It took two hours for them to serve us. We asked the waitress for our drinks, she would nod and say okay but never wrote it down and then didn’t bring the drinks back and we had to ask again. The soda was served in red-plastic cups instead of glasses. I wanted one glass of wine and was told that I had to order an entire bottle or they wouldn’t serve it to me. I couldn’t even have a glass of wine at my own wedding reception. My grandmother asked for hot herbal tea and they told her they couldn’t do that. They severed rolls that were hard as a rock and obviously not baked on site. They didn’t even provide plates for the rolls. The dinnerware they did us on was old, chipped, faded and of poor quality. The salad was swimming in dressing. I sent mine back. We chose Mahi-Mahi with Mango Salsa and Pork “Medallions” as our entrees. The “mango-salsa” was not freshly prepared. It was obvious that it came straight out of a jar. I love mangoes and this did not taste like mango at all. The pork was not served with gravy or any other sauce. Both the fish and the pork chops were overcooked and dried out and chewy. The broccoli was cooked to death, it was mushy and inedible. The twice baked potatoes tasted like they’d been baked three or four times. They had no cheese, no chives, no sour cream, and no butter – not even salt. I don’t think they even mashed the filling with milk. It was almost like they baked the potatoes, scooped out the flesh and then just stuffed it back in. All the food in general had no flavor what-so-ever. I took one bite of each thing and pushed my plate away as did many of my guests. And only one person asked for a take home container. The majority of our guests left early in order to go get an edible meal somewhere else. And we ended up going to eat at a late night diner afterwards. Not only did we have the reception here my father also paid for several hotel rooms for wedding guests at the adjoined Rhodeway Inn owned by the same man. He refused to give any kind of discount and is now also refusing to return the deposit. In addition to this my Maid of Honor who stayed at the Inn overheard him talking about his hotel guests while he was picking up a few stray rocks from the landscaping; he said something to the effect of “people’s stupid (expletive) kids and their terrible (expletive) parents”. If he hates his customers so much he should probably get out of the hospitality industry. This man ruined the most important night of my life. Please do not let him do it to you.
I was never more offended than I was on Saturday Night 06/19/10. I had actually went to this bar the opening weekend and had a really good time. So as I had a few friends who were coming up from Pueblo we decided to go to Copperhead Road. We arrive around 8:30 p.m.. Parking was starting to fill up as it had the first time I had been there. I was telling my friends about the seating they had around the bar. We first took a tour of the bar and then decided to get a drink and find seats. I was so surprised when I saw the employees literally kicking paying customers out of their seats. No telling how long they had been there or how much money they had already spent, just to get kicked out of your seat and basically told to stand or pay yet another minimum of $65.00 to have a reserved table to relax. I was handed a business card and told to call this women who was roaming around somewhere to request a table that I would have to pay for their cheapest bottle which was $65.00. Every single table in the placewas put on reserve. Not only did they kick people off the seats around the bar but there were people sitting at tables who were asked to pay or move. The bartender told me the only "free" seating was out on the smoking patio. Are these people for real. First you pay a $5.00 cover then $65.00 just to sit down. This is so wrong on so many levels. For one thisng this place is not that special. A person can go to a more popular place in Denver-Coyote Ugly-and not get treated this way. There was no apparent event going that evening either. This is insane buiness. I did order one cocktail and noticed that not a single table was being sat at. I would have spent a minimum of $65.00 in their bar had I been given the chance to sit down and relax. It's one thing to walk into a crowded bar and have to wait for a seat but to have to pay for seating how rude. I gave them one star but they really don't even deserve that. There were 5 people in my party. If we all would have spent $65.00 they would have made more had seating been an option. As it was all they got from our group was the cover per person and the revenue from one cocktail. Shame on them.
Tried it one evening after coming down off the Incline. I heard that it was good. Wait staff was not very friendly, wondered if the dust on my clothes made them think I would not tip. Not a very good selection of beer, even Mexican beer was spartan. Food very bland. I would give this an overall rating of okay if your starving and everything else is booked.
I'm thoroughly surprised that this place has gotten any good reviews. My husband and I went to Poblanos tonight for the first time, and we were completely disappointed. The waitress was slow, the "sangria" I ordered had a milky texture, the appetizer (we ordered the Queso Fundido) was a glob of grease and cheese, and the food was totally bland, even after a good dose of salt. My husband ate all of his food in hopes he'd find the flavor, but I couldn't stomach all of mine and left over half the plate. There are so many better places in Colorado Springs, so don't waste time or money here. Even Taco Bell is better because it at least has flavor!
I would not recommend it at all. The service is pretty bad and the food borders on mediocre. Perhaps for someone who has never tasted Peruvian food it will seem that the food offered in this restaurant is exotic in taste but Peruvian cuisine if far superior than that.
I won't be back! I could not believe the foul language that the employees use so freely. Everything form F--k to C--t. I was shocked to say the least. If I had been there alone, I would have walked out. Thank God they stopped their cussing when a family with little kids came in. Get some class people, your DISGUSTING.
Went there for my twin sisters' 21st birthday. WILL NEVER GO AGAIN. There was a guy who kept trying to touch her and then trying to start fights with my mom and guy friend. They never kicked him out. Just told us to stay away from him even after he tried to jump my friend and growled at my mother. We should've just called the cops. Ruined their birthday. They closed the bowling alley at 1 when the website said they were open till 2. No drink specials even though when we looked on the website and had called ahead. Bouncers were nice but useless. I'll be taking my business elsewhere.
This place is over hyped. They have decent pizza, but they do not care about either customers or employees. NY attitude is one thing but not giving a crap is another thing. I briefly worked for them at the Platte location for about three months as a delivery driver. Before that I worked as a driver for another place for six years. They have bad phone lines so orders are hard to take. They often do not have enough drivers working so orders are late. If there was a problem getting an order to a customer I often could not call the customer because I would have an incorrect phone number. Then the manager would just lie to the customer to cover his own ass. The pizza may be OK but there are other places in town that aren't going to treat you like crap and probably have better pizza. Don't give your money to the folks at Borriello Brothers. There is better pizza out there and nicer people.
Some of the rudest bartenders I have ever encountered. Watch out for the blonde with the filthy mouth and total lack of social skills. Food was atrocious - the grilled cheese will survive the Apocalypse. Hard wooden bar stools with no backs for the live music - pretty uncomfortable.
mediocre food; lazy, inattentive service. On a Thursday evening at 5:30 there were more staff than diners, however we had to wave at the server for five minutes before we got more water. The pasta was uninspired, the bread was boring, the salad was average - will not go back
I really can't believe this restaurant has 4 out of 5 stars!!! Both my husband and I had a SEVERE case of FOOD POISONING! This was the WORST Cajun food! I will NEVER go back! The food and drinks were both OVERPRICED! I would strongly suggest you save your money, and health and dine elsewhere.
We sat in the balcony theatre section at Comedy Works last night. Has anyone else ever fallen from the horrible stairs that lead to your seat? There must be a 21" drop off of the cement stairs when you go to sit down at your seat. Poor design and very unsafe. They told me I was the only one to ever fall down. I missed most of the final act because I was trying to tell a manager what happened. I wasn't offered ice and they were VERY rude to me! No apologies, just made me feel stupid...
Chris Diablo above must not know how to use his caps lock key.
It would be great to have a good place in Colorado Springs to see live music as opposed to cheap DJs pumping digitized dreck at you. Certainly the Thirsty Parrot has the stage and sound system to get the job done. The problem is typical... the management cannot be bothered to promote anything - even when the shows are going on under their own roof. No one bothers to even change the marquee. Free live music may be happening upstairs and no one downstairs would ever know about it, since all the management cares about is keeping their regular DJ acts pumping their worthless tripe near the kitchen, which always seems to be out of half the advertised items. That dive is going downhill fast. I don't expect it will survive summer 2010.
Truly the worst in town.
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