This is about the Test Drive Service Center
So irate! I took my car in because it was making a funny noise (user error). I dropped it off on a Wednesday evening because I was not going to be around Thursday when it was scheduled to be looked at. I was set up with a tech Wednesday to do a ride along to see if he could figure out the problem. He couldn’t at the time. Around 2pm Thursday evening I get a call about the problem. I tell them to fix it. This is when I was told that the parts for my car would be special ordered and that they would not be in until Monday.
I was blown away. My issue with that is that it never came up Wednesday. They never said that if parts were needed they would have to be ordered, because your car is so new (2011). No one ever said you will be out of a car for about five days. I wanted them to put it back together and I was going to pick it up, pay for the parts that I was told later, were special ordered so I had to pay for them, and take my car somewhere else. I should have!
I received no call Monday about my car. I called Tuesday after 11 am and the service chic gets on the phone and says "Oh yeah, we'll have it done by the end of the day today." I ask her why that would be because she told me Monday. I asked her why no one contacted me Monday to let me know they were not done. She replies," Let me look at my call log and see, I called this number (my home number) at 3:40pm yesterday." I'm furious now because she says that she has a log saying she called my house and no one called! I say, no, I have a phone log as well and I was at home, you didn't call me. Then she goes into making oh sounds and mumbling about she thought she did and she doesn't know what happened. The kicker is, I gave them my cellphone number and she had previously contacted me on. So… now she lies about calling my home number? She never even said she left a message. Probably because she knew she was lying. She left a message on my cellphone Thursday.
So, not only did they not call me early in the morning Monday to say they didn't receive the parts and would not be done but they lied about calling me. She said the parts eventually came in around 2:30pm Monday. However, she said the car would not be ready until the end of the day Tuesday. That means they knew Monday morning that they weren't going to be able to fix the car and no one called then. Plus, this job should not take all day. What I’m getting is that no one touched my car Monday when the parts came in and they did not start on it Tuesday morning either.
I will never take my car there again unless it has a warranty issue. I took my car in for services such as oil changes and rotations (I drive a lot). No more. I will no longer pass along their name to those who are searching for cars either.
Keeping my car for six days is one thing, however; my major problem is the lie and then the lack of communication. I should not have to call them to chase down my car. They need to get more competent people in there as well. Obviously those that are working in the service department at the desk are overwhelmed and cannot handle the task they are assigned. Lying is not the answer. Had she admitted she forgot to call me I would have been upset but it is different than outright lying to me.
I will have the work inspected by another mechanic because I don't trust them after reading other reviews and the lie.
Is it still there?
Hmmm, didn't actually get to try the meds yesterday, which happened to be 420 BTW.... The line was way too long because the coupons they gave out at 420 expired on 420. Way to go guys........ Not so much.... Thanks, but no thanks, looks like the last review and my own 'personal' experience so far is enough for me. Probably not worth the gas. I'm jus sayin...
Yes, vague is not the way I would have done it. Take responsibility for your employee's actions, what they say, you say. Two words for you: legal recourse.
Sunday staff rude and honestly think staff should wear uniforms. Staff member was so gross my date and I walked out. Working class and military trash. Too bad! Heard great things!?!?
As a real NAVAJO, who has actually grew up on the Navajo Reservation, I take offense to this establishment's name and business practice. Many native tribes are still struggling with alcoholism, drug abuse, suicide and domestic violence. There is NOTHING Navajo about this place, nor does it compliment my tribe. It is not "honoring" Navajos, it's simply furthering the stereotype that Native Americans are goofy drunks. I will be doing everything I can to spread word about this business' practice and the exploitation therein. Please note.
Live music on Saturday? Not if there is a game on the TV. Band standing around waiting for the game to be over before they could start playing. I go OUT to see live music, I can watch the game at home. House sound system is cranking obnoxious techno-dance mix stuff while the band stands around waiting for the game to be over? Seriously? Never did get to see the band play. They were billed to start at 8. Doorman said 8:30. We left at 9:45 without hearing a note. What a disappointment.
Use to patronize The Keg regularly for lunch. Unfortunately the last couple times, the chicken in the Berry Salad was like a rubber chicken. Food has gone down hill over the last couple of years.
What a horrible place! The people that work there are rude the customers are worse! You couldn't pay me to go back in there again. Dirty, trashy and just plain gross!
Don't listen to white daisy she don't know jack duh she from a small mountain town hillbillies don't know jack about MMJ Ive been as far as Montrose Colorado tasting so she is full of crap the mountain MMJ is garbage thats why they all come down here and Denver duh! It don't take a genus to know that!Ive had my license for a long time and have been EDUCATING the ill informed about what to look for in good MMJ and Angie is one of my students.Whitedaisy i'm sure knows them personally or works for them!everything Angie said is correct!
I WOULD RATE THIS PLACE TRIPLE ZERO, UNFORTUNATELY I HAVE TO LEAVE A ONE STAR AND IT HURTS. RUDE, NO CUSTOMER SERVICE. THEY ACT AS IF THEY ARE DOING YOU A FAVOR. HOGS WOULDN'T EVEN EAT THAT FOOD. IF YOU ENJOY BURN SOGGY SOUR FRIES, THIS IS THE PLACE FOR YOU. NOW I KNOW WHY THE PLACE IS ALWAYS EMPTY. THE OWNER IS A HOLE TOO. BAD ENERGY IN THAT PLACE, VERY NEGATIVE.GREAT PLACE TO GO UTE INN (WOODLAND PARK), AWESOME, FRIENDLY OWNER & EMPLOYEES, ALSO RECOMMEND THE SILVER TONGUE DEVIL SALOON (GREEN MOUNTAIN FALLS).
I visited this establishment for the firt time on June 4, 2011 with two friends. It was after the wine fest and we wanted to sit, have some drinks, and have some food. One of the persons with us was the DD, so she ordered water. My friend and I recieved our drinks right away, but the water for the DD took 20 minutes. I found the bartender and asked him for the water, explaining it had taken 20 minutes. When the water came it was brown and dirty. My friend (not the DD) asked the bartender for another water, explaining the one he sent was dirty. At that time he pointed at me and said I was "hasseling him" already about the water and refused to replace it. When I asked for the owner he falsely claimed to be the owner (I found out by calling later) and told me to leave "his " bar. He even went so far as to call the police to make me leave, though I was waiting for the DD to come back from the restroom. When I called later to find out who the owner was he answered the first time and told me he wouldn't get into trouble because his mom owned the bar. IDK if mom wants her business run like that, but if this is any indication of how it is going to be run, then I and my associates will frequent another establishment. Love Manitou, very much dislike the Keg. I can't rate the food or value because I was told to leave before it came.
I witnessed a disturbing event last night as we were being ushered off the patio. I saw the entire exchange from start to end. 1 of the bouncers told a drunk guy he was going to f* the drunk guys wife, clearly trying to incite a fight. I found myself telling their bouncer to stop. Not a way to run a professional establishment. Since I'm usually the DD, be assured that I am making no plans for a trip to Copperhead Road again. I usually side with the law and order side of any argument, thinking that the bar patron did something to provoke getting thrown out, but there was no valid reason for this crappy treatment.
My advice: If your looking to get insulted, your butt kicked and thrown in jail for fighting, go here. Otherwise, there are several other clubs in this town you can go to to have a good time.
Some of the worst BBQ I have ever had and I know my BBQ. The brisket tasted like it was broiled in an over, the ribs were fatty and I'm not sure what the sausage was made from. The side dishes consisted of baked bean ( tasted like they came from a can) and potato salad (absolutely no flavor what so ever. The only good things I have to say was the portions were large and the service was good.
Canna is one of the worst dispensaries I have been to. It looks like a free clinic, it's messy and they have paperwork everywhere that anyone can see as they walk in. The bud room is just as disorganized, it takes forever for them to weigh anything out and the bud is brown and odorless. $20-$25 eighths was a good deal 6 months ago, now it's the standard and the other stores have WAY better product (stinky, stoney and green). Sorry Canna... you helped me get my license, but it's not worth it anymore.
Not worth the money! I came here for a girls'-night-out and we were seated by the piano; all we could focus on was the "colorful" language we heard coming from the kitchen. The food and drinks were mediocre at best, and the servers were obviously overwhelmed. Also, after being open for almost a year, you would expect this place to have some sort of sign, but this is not the case. To top it off, as I was leaving, I passed by the side-door and had who I believe was the yeller with colorful language from the kitchen tell me to "have a good evening" as he sat in a sweaty, dirty t-shirt and shorts and smoked a cigarette. I would expect this sort of behavior and attire from a fast food restaurant, not an upscale jazz club. I absolutely advise against going here!
Has anyone heard about the assult the staff bouncers pulled on some customers and they bad thing they did to the Texas couple Sat Feb19th 2011? Its awful..They totally asult this couple and..It is sad..They injured a guy until he had to go to the Er and they were visiting from TX on a Business trip..WOW!!The bouncers and the door guys were all involved..They hit the little girl that was with the guy that had his knees injured..wrong wrong wrong..I will never go there until they all get fired...Wrong...The video should be found and put on youtube..This is huge...
They act like they like you then just kick you out because you some the owner doesnt like. I would say never go in there unless you have money to blow on over priced drinks.
Aspen auto clinic is a total ripoff. My daughter went to Aspen on Mark Dabling blvd. for a front end alignment. They told her correctly that she needed a new steering knuckle, however this is the only thing they got correct. They lied to her, stating that she needed also a new hub bearing, camber bolt, bearing seal, when in fact this all is one unit that comes with the steering knuckle.
They quoted her $1005.51 for a new or $777.34 for a used steering knuckle. She knew something was up as this was a ridiculous price. She went to another shop in town and the total cost was $230.45, including the front-end alignment. Aspen had the audacity to charge her $27 for the alignment test when she told them she would forgo the repair.
She spent a fraction of the cost and her car is now driving very nicely. Again, do NOT take your car to Aspen auto clinic unless you want to be chargee 4 times the actual cost of repairs.
Great atmosphere and friendly service, but really overpriced, bland food.
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