Service is horrible!!!
The staff is inattentive and dismissive. It's painfully obvious they they are easily overcome by events. The bartender is overly concerned with catering to female patrons rather than his actual job. The acoustics in the place are terrible and it's a shame because the bands are great. The music is almost drowned out by people chatting away. Most of this is attributed to the fact that the place is in the garage of the owners other business which the staff freely admits, like its a good thing. The food is way overrated and over priced as well as the drinks. The entire place has an air of extreme pretentiousness as the staff is overly concerned with local elites (some Army General's wife) that frequent the place while in turn neglecting other customers. I recommend with conditions namely eat before you go, don't expect prompt service and sit outside as the indoor acoustics are almost unbearable.
The only thing good about this place is Taco Tuesday and happy hour. The Margarita's aren't that great either especially after having a Tivo from Jorge's.
My husband and I went to Poblanos tonight to "give them another chance". When Poblanos first open we thought "great, a Mexican resturant close by". Their food was alright, but each time we have visited since the portions have been less and less. Tonight my husband ordered the fajita salad and after a few bites and after moving the few vegetables around asked the waitress where the meat was. She insulted him by bringing a small plate with a couple of tiny slices of skirt steak. He told her to forget it and handed her his entire plate and stated he was unsatisfied with the meal and did not want it. The manager then actually returned the plate to my husband and shoved it under his face and said he had already eaten most of the meal, which made our point exactly...my husband had only taken a few bites. My husband told the manager he did not want to argue with him, but the manager kept carrying on. My husband left the resturant and I told the manager to get me the bill that I would pay for both meals and then the manager proceded to argue with me. I could not believe it! I have never experienced anything like that and we dine out regularly. What happened to the customer always being right. I cannot imagine Poblanos being in business much longer. Lousy food ... Lousy service.
Tried it one evening after coming down off the Incline. I heard that it was good. Wait staff was not very friendly, wondered if the dust on my clothes made them think I would not tip. Not a very good selection of beer, even Mexican beer was spartan. Food very bland. I would give this an overall rating of okay if your starving and everything else is booked.
I'm thoroughly surprised that this place has gotten any good reviews. My husband and I went to Poblanos tonight for the first time, and we were completely disappointed. The waitress was slow, the "sangria" I ordered had a milky texture, the appetizer (we ordered the Queso Fundido) was a glob of grease and cheese, and the food was totally bland, even after a good dose of salt. My husband ate all of his food in hopes he'd find the flavor, but I couldn't stomach all of mine and left over half the plate. There are so many better places in Colorado Springs, so don't waste time or money here. Even Taco Bell is better because it at least has flavor!
I won't be back! I could not believe the foul language that the employees use so freely. Everything form F--k to C--t. I was shocked to say the least. If I had been there alone, I would have walked out. Thank God they stopped their cussing when a family with little kids came in. Get some class people, your DISGUSTING.
This place is over hyped. They have decent pizza, but they do not care about either customers or employees. NY attitude is one thing but not giving a crap is another thing. I briefly worked for them at the Platte location for about three months as a delivery driver. Before that I worked as a driver for another place for six years. They have bad phone lines so orders are hard to take. They often do not have enough drivers working so orders are late. If there was a problem getting an order to a customer I often could not call the customer because I would have an incorrect phone number. Then the manager would just lie to the customer to cover his own ass. The pizza may be OK but there are other places in town that aren't going to treat you like crap and probably have better pizza. Don't give your money to the folks at Borriello Brothers. There is better pizza out there and nicer people.
mediocre food; lazy, inattentive service. On a Thursday evening at 5:30 there were more staff than diners, however we had to wave at the server for five minutes before we got more water. The pasta was uninspired, the bread was boring, the salad was average - will not go back
Truly the worst in town.
A few years ago, Halla San was a lively restaurant that served authentic Korean cuisine (I know, I lived in Korea). My favorite WAS the bulgogi. The proprietor, Jeannie, was always friendly and attentive. I am so sad to say that this is no longer case... We were the only patrons there and the food and service were sub-standard at best. In fact it had an eerie feel, perhaps succombing to the decrepitness of the surroundings. Unfortunately, I highly recommend you do not go here.
This place is extremely expensive and the staff is mean and rude. $10.00 plus tax for a double cheese burger and $1.50 for a side of green chile (about 2 table spoons, no kidding). I got a to-go order, the order arrived for the waitress by the cash register, she proceeded to collect the bill and never brought my food over. After she put my money in the till and walked away, I asked, "Is that mine over there?". She replied, (Oh, fu**!). Finally, she brought my food over and I examined the package. Granted, I was a little disgusted by her verbiage, I made a comment as to the size of the side of green chile(seriously 50ml, the size of a shot for $1.50). She then sarcastically replied, "Do you want another?", I chuckled, and said, "I don't want to pay another $1.50. She arrogantly closed with, "If you're going to throw a fit, I'll just throw one in!"...To make a long story short, $13.00 for a double cheese burger with rude service. Oh, and if you want fries, they're an additional $2.00. These people suck!
Went expecting good german food,had ok meal that was overpriced and service was below average. i have never been to a german restaraunt that dosent have mashed potatos every day of the week. couldnt get over it when the server told me that.
Had the pizza.would not recommend it. sauce is missing somthing.Flavor. save your money buy a pizza from a grocery store.
Pepper and spice does not equal Cajun food. Their food lacked the richness of authentic Cajun food. They're crawfish was chewy and the service was lacking. I will not be going there again.
Smelled like an open sewer! Not sure if they have plumbing problems or what. This used to be one of our favorite restaurants for mexican food, but the last two times we tried to eat there - it smelled so bad we had to leave. Horrible!!!!!!!! They should be audited and shut down until it can be fixed. Absolutely disgusting smell.
Boriello Brothers has once again dropped the ball and shown that they do not know how to run a pizza restaurant.
In case you did not know, they use a call center to take orders, and have (multiple times) had the order put in a completely different location. You can't even talk to a real person at the location that you're ordering from!
Also, in response to the "real" NY pizza comments and claims...if this is true NY pizza, they would carry Baked Ziti Pizza. If you have ever been anywhere near NYC you would realize that every single place has this...it's a staple. Last time I called and asked (apparently a manager at the 8th street location) if they could cook that and they said they "could cook anything." Sooooo, I called them back and asked to order it the next day and all of a sudden I talked to some jackass (probably from NYC) manager who blew me off and said that he couldn't make it. Funny.
This place certainly has the NY attitude we have come to love, but the pizza, business model, and management can use a serious adjustment. Don't give them your business.
If you want real NY pizza, head to NYPD Pizza on Powers!
Could be the least customer friendly restaurant in town! The sushi was not very good and the mongolian bbq is average at best. Sad thing is the food was much better than the service. In a completely empty restaurant (big hint during the lunch hour) the waitress took about 10 minutes to bring my wife's drink. We had a problem and asked for the manager. This guy came from the back with an attitude and shouted across the restaurant towards us. I worked in restaurants through college and the managers were at worst decent towards the customers no matter what the situation. Don't go here! If they care so little for the customer then hopefully with such a bad attitude this place will not last.
My wife and I treid this place based on the Gazette's review. OH BOY, the food critics at the Gazette must be taste bud deficent. To start the coffee is just bitter brown water. With all the staff hang'en out they still couldn't mustare any service that would have been acceptable. Both of our meals were over cooked, but the worst was the fact that our easy over eggs were cooked all the way threw so we had no creamy yolk to dunk the toast in. The pancakes, bacon, and sausage were burnt as well. But when the waitress finely decided to give us some service she didn't even notice that either my wife or I had touched our food. I wouldn't recommend this place for breakfast at ALL.
If you like cold and then nuked pizza, this is your place. I prefer an environment that has a bit more class then some fast food joint. I had to go next door to 7-Eleven when i was done eating to get a candy bar to get rid of the bad after taste.
I gave it a SECOND try and it was worse then the first experience. Lousy service, cold crappy food, YUCK all the way around... Save your money , go elsewhere!
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