Anyone in Colorado who rates this place high, knows nothing about Italian food. Pronounced by Coloradans as "Eye Talian food". If you think this place represents Italian food in any way, you are sadly mistaken. My family and I will never be back. Sign me the only Italian in all of Colorado Springs.
Had to wait over an hour for food and they only brought 2 of 6 dishes. Musician was singing right next to us and too loud. No breadsticks. Miserable to wait for food and then to not have it all come out. The woman in the kitchen was yelling at her staff. This place should be on Kitchen Nightmares. Just choose wisely and go somewhere else. THIS PLACE IS NOT WORTH YOUR TIME!
The owner has been rude to me too many times. Although the food is decent, I don't feel welcome and the owner and staff are beyond abrasive.
Made a reservation for 7:00pm got there at 6:55 and was told it will take 15 minutes. Waited 50 minutes with no updates and was not offered any drinks while waiting. We only saw the host three times for just a few seconds during our 50 minute wait to inform other people of a 15 minute wait. We left after 50 minutes. Terrible handling of reservations and waiting customers.
Worst Customer Service I have ever had the misfortune of experiencing
mediocre food; lazy, inattentive service. On a Thursday evening at 5:30 there were more staff than diners, however we had to wave at the server for five minutes before we got more water. The pasta was uninspired, the bread was boring, the salad was average - will not go back
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