Don't waste your time or money if you expect good service, you won't find it here!! The waitresses act like even the simplest of request is a bother. We won't be back, there are too many good Mexican food restaurants in the area!!
Not sure if they are competent. First they ran out of shrimp. They took our orders and came back to the table 40 minutes after we ordered and told us they ran out of chicken, so members of our party had to reorder. Served another party member a frozen margarita and forgot to put in the alcohol. Very very slow. Do you guys know what you are doing?
This used to be a good place. Did it change owners? Haven't been in a while and decided to stop about a month ago. Wow has it changed! The food isn't at all what it used to be. BBQ is dry and has a bitter taste to it. Thought maybe they just were having an off day. Stopped at the convenience store in Black Forest and didn't know that they had a location there. Not a good sign when you pull up and the guy running the store was outside smokin weed. The store is very dirty and they guy working seemed put out when I ordered. Needless to say it was worse than my last experience. I didn't even get sauce with the BBQ and again the strange bitter taste. Couldn't even finish our food. Won't be goin back unless the original owner comes back.
I visited this establishment for the firt time on June 4, 2011 with two friends. It was after the wine fest and we wanted to sit, have some drinks, and have some food. One of the persons with us was the DD, so she ordered water. My friend and I recieved our drinks right away, but the water for the DD took 20 minutes. I found the bartender and asked him for the water, explaining it had taken 20 minutes. When the water came it was brown and dirty. My friend (not the DD) asked the bartender for another water, explaining the one he sent was dirty. At that time he pointed at me and said I was "hasseling him" already about the water and refused to replace it. When I asked for the owner he falsely claimed to be the owner (I found out by calling later) and told me to leave "his " bar. He even went so far as to call the police to make me leave, though I was waiting for the DD to come back from the restroom. When I called later to find out who the owner was he answered the first time and told me he wouldn't get into trouble because his mom owned the bar. IDK if mom wants her business run like that, but if this is any indication of how it is going to be run, then I and my associates will frequent another establishment. Love Manitou, very much dislike the Keg. I can't rate the food or value because I was told to leave before it came.
The Alligator Bites were inconsistent. They were different sizes (All were very small), some had more breading than others and some were chewy. They were greasy and had a very bland taste. I also got a bowl of the Chicken & Smoked Sausage Gumbo and was shocked that it contained 90% rice & only 10% Gumbo. It only had 5 small pieces of meat in it. Rice was not at all mentioned in the description on their menu (Online or in-store). I was shocked they charged me $5.99 for a bowl of rice! If you have to do this to your Customers than you need to close the restaurant. I felt the product was not worth the money at all and I was deceived. I will NEVER eat at Culpepper's again!!!
High prices, small portions, bad service.
1. A bowl of soup costs $12.95! I can get a small steak at Outback with sides for the price of broth and a little chicken mixed in here.
2. Another entree item (noodles & beef costing over $10) filled up just over a third of the standard take-out styrofoam box--that is about half the amount I would expect from an entree.
3. I called in the order, had to repeat myself four or five times over the differences from the old menu to a new menu; when I got home one of the items was the wrong thing (a difference between the menus) and the manager refused to fix it.
Find a better Thai restaurant for your hard-earned dollars, this place isn't worth it.
Some of the worst BBQ I have ever had and I know my BBQ. The brisket tasted like it was broiled in an over, the ribs were fatty and I'm not sure what the sausage was made from. The side dishes consisted of baked bean ( tasted like they came from a can) and potato salad (absolutely no flavor what so ever. The only good things I have to say was the portions were large and the service was good.
I heard this place had super fresh fish with an Elvis twist so I checked it out today. I just had a Rainbow Roll, not all you can eat. The fish was indeed very fresh and it was topped with sweet tobiko. All was fine until I went to pay the bill. Instead of being charged $10.95 as on the menu, I was told the price was $12.95 because of the new computer cash register. I asked why the menu was a different price and was told "all prices have gone up but they don't have a new menu yet." They insisted on charging me a price 20% higher than advertised. I will never go there again.
Horrible service if you are non white! Stopped after church while visiting friends in Colorado Springs. Had to open other section to seat our group of 5. Other groups arrived after us, but our group order was the last taken. When our waitress went by, she never stopped to see if beverages needed refill. Food was delivered to all tables around us. When waitress asked another table if they were "fine and in need of anything", I spoke up and said" No things are not fine, we need our food" The reply was "well when it's cooked, I'll get it". Needless to say, we left. No service-no pay-no tips. Don't go there if you are non-white!
Not worth the money! I came here for a girls'-night-out and we were seated by the piano; all we could focus on was the "colorful" language we heard coming from the kitchen. The food and drinks were mediocre at best, and the servers were obviously overwhelmed. Also, after being open for almost a year, you would expect this place to have some sort of sign, but this is not the case. To top it off, as I was leaving, I passed by the side-door and had who I believe was the yeller with colorful language from the kitchen tell me to "have a good evening" as he sat in a sweaty, dirty t-shirt and shorts and smoked a cigarette. I would expect this sort of behavior and attire from a fast food restaurant, not an upscale jazz club. I absolutely advise against going here!
The owner has been rude to me too many times. Although the food is decent, I don't feel welcome and the owner and staff are beyond abrasive.
Food was marginal at best, there was very little curry flavor in their curry. We tried it once, and won't be back.
This place is totally over rated. The service and food are below average. I too have given this place several chances over the years and it never gets better. I am baffled how they win Indy awards so often. Go to Western Omlette if you want a treat.
I have given this place three tries and there will not be a fourth. I don't know where this other person got such good foof and service. We were hoping for BETTER FOOD (ordered the same thing that I would order at other places, but here no taste), better SERVICE (we didn't have fast service at all not to mention the waitress didn't even care about what we really thought about the food), and better CUSTOMER CARE (it would of been nice if when we said we didn't like the food that they would say more then sorry to here that and not even offer some sort of refund or please try us again and give us a try with a discount (not that we'd use it). The thing that really was bad was they wouldn't even take our coupon for them, because they said it was a holiday and they don't take the coupons on a holiday (I understand that BUT the coupon DID NOT SAY ANYTHING ABOUT NOT TAKING IT ON HOLIDAYS) When we checked out THAT'S when she SHOWED us the thing about not taking coupon on holidays. Sorry on both us and them, I don't like to tell someone that's a bad place to eat, but I'm just telling it like it was for us. If you give them THE BEST PLACE TO EAT AWARD FOR 2011, then that will just tell us your rating is a bit off. Thanks for letting me tell you about our dinning experience.
Oops, looks like one star is the minimum. FOOD POISONING ! Have gone here few times, was OK. However on 3/11/11 we had fish tacos and chile rellenos/ steak tacos. Mine was OK. A few hours after eating, my daughter a healthy twenty-year-old, with no food allergies, got violently sick with vomiting and diarrhea all night. She had not eaten since 10:30 that morning- so no other causes. She has had the same item there before. The following morning I called and talked to manager. She seemed neither surprised nor concerned, saying that stuff is going around. ER Doc said if you get sick within a few hours of eating-it was the meal that got you. Looks like stuff is going around _IN THE KITCJEN_.
Have since talked to local neighbors who skip this place.
Poblano's needs a surprise visit from Health Dept!! You decide, whether you want to roll the dice here! An elderly person could get finished off by food-borne pathogens.
Tasty enough cupcakes, and cute too. But honestly the customer service is horrid. It's not worth dealing with them. The product would have to be world-class for that.
the place is in a nice location, the service was nice, but the quality of the ice cream i could of gotten better at the local dairy queen.
Although the food was undeniably good, the service was absolutely HORRIBLE. Our waiter was a swindler, plain and simple. He was extremely pushy with his up-selling approach, continuously attempting to mislead us into believing that several items he suggested were included in the price of the meal, when in fact there was a separate charge for each. It felt like we were at a used car sales lot rather than at dinner. Once we firmly declined his add-ons, he ignored our table for the rest of the night.
Enjoy the (delicious) food, but be wary and don't get tricked! Your bill will be through the roof before you know it. :)
Stopped in on a Sunday (since Sonterra Grill was closed), my first time with fondue. I now understand why this fad was left in the 70's. Ordered the 2 person dinner with appetizer (@$98). The waitress was ok, but the food was just horrible and cheap! I can understand paying this price at The Summit, Craftwood, Carlos' Bistro.....since its skillfully prepared and presented with quality ingredients. The entire meal at The Pot (no pun intended)probably cost the restaurant $3.50 to buy and prepare, while being sold at $98 (people actually fall for this?).
Since I stated my first time at fondue I was a little unprepared for the entree portion. Does anyone else find it bad to cross-contaminate the fondue broth with raw seafood and chicken. I don't let raw chicken touch anything (except the sizzling pan, beautifully seasonsed of course) when I prepare it at home, why do it in an establishment?
Great atmosphere and friendly service, but really overpriced, bland food.
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