Awful. That's the only way to describe the only experience I had in the airplane. My wife and daughters took me here for my birthday a while back. I am a pilot and flight instructor so they thought it might be fun for me. The plane is, of course, separated from the main building and the staff has a lengthy walk to and from the main building for almost anything. After placing out order we did not see our server again for over 20 minutes. After watching several other diners get their food when they had ordered after us I asked another server if they could find out what was going on. It turns out that our server had 'had enough' and walked out without telling anyone. I worked in restaurants for 17 years, this happens. The problem is, no one noticed. They found our food which was sitting in the kitchen, pushed to the side for who knows how long and brought it out. Needless to say it was mostly inedible but not one person apologized or offered to replace the food or even the gesture of a complimentary dessert. While I was in the restroom someone dropped of the bill which I paid in cash and we left. Its not a very bright way to run a business.
The only good thing about this place is their chili, but you can buy that at Whole Foods. Finny thing is, it costs about $2.00 LESS at Whole Foods, versus at the restaurant.
Decent food, but for those prices they could start with something besides paper plates and plastic ware. German's are very particular about specifics and while they're critical about other Germans cooking, I guarantee the use of paper and plastic is a definite no-no.
You see all these people here waiting for a seat? Well yer taking up two seats and you're only orderin' one thing. So goes the $5.00 shared plate charge explanation from one of their staff. I realize the server is only following policy and didn't make the rules, and in the past we've never been charged extra $5 for sharing. I actually understand this policy at the original location on Costilla, but not Bijou. Oh well, I just had to vent. Smiley's has better food anyway.... just nowhere to sit... Smell ya later Chef...
I do like PF Changs, but this location has some of the worst service I have ever experienced. The food usually comes out hot, but the last two times it has been lukewarm. The waitress I had was inattentive to all of the tables around me. One time I walked up and refilled my iced tea and then refilled the table next to mine. The General Manager recently changed and I feel this is the main reason why the quality of the Colorado Springs location has gone down.
Bland, Bland, and bland. Looks like if you pay the indy they will give you a best of award. This is now the fifth restaruant we have tried that received the so called best of and they all fell very short.
Over priced and really over priced. I have ordered their main selections, but in a gluten free crust. It really is a personal sized pizza AND they charge per item. So when you order that personal sized gluten-free crust, you are paying dearly. Be forwarned. You can make it much cheaper at home. The Caprese "salad" should be served as a salad to make it more hearty. Currently it is served traditionally a few slices of tomato, buffalo mozzarella and basil, drizzled with balsamic. Serve it over some lettuce and it will be more worth the price!
We (me and some local friends) live locally and really tried to give these folks our business. Some of the basic dishes - like buffalo burgers - are ok. But, they drop the ball big time on service. We have tried to give them the benefit of the doubt because we want local businesses to succeed. But, we are capitulating. The restaurant and bar staff lack customers relationship skills almost entirely. We tried to go there and have a good time, but they just weren't up for it. I hope they get it dialed in at some point.
If you're out bar hopping downtown and have dulled your taste buds, the generic quality of the food may not bother you. Would recommend you stick to chips/salsa out on the back patio than invest in a meal here. Margaritas are what they're known for, for a reason!
If you are accustomed to authentic, quality oriental cuisine, I'm afraid you will be disappointed in this commercialized chain restaurant. Located in the Shops at Briargate, the patrons flock to this establishment. Many enjoy it. Personally, I find it highly overrated and would suggest you resist the "flock" mentality and seek out a smaller, non-chain restaurant with better food and much better prices!
Went here to celebrate my birthday Feb. 2010. Ambience was unique, we sat on couches in the back b/c there was a group of us. I wasn't impressed with the sliders I ordered and would have liked to see a more diverse menu overall. This seemed to be the consensus of the group. If I just wanted to go for drinks, I might consider going back as their beers were good, but a bit pricey.
Gumbo lacks substance. Cuisine is fair but lacks authentic flavor.
Barely adequate bbq. The ribs were tough and had little flavor. The brisket had very little smoke on it and the smoke ring (which you could see when it was sliced) barely existed. The sauce is ok but a bbq joint should not be rated by the sauce but rather the tenderness and flavor of the meat which was severely lacking.
Standard "whitey" Mexican food that can be found anywhere. Insipid.
Decent food but the atmosphere mimics a train wreck. Incredibly noisy. Go elsewhere.
Been there several times. Clientele a bit rough, lots of F bombs. Food was hit and miss. My egg/sausage sandwich was to die for the first time I went, then never came close in later visits. Burnt toast. How in the hell can a place that's been around this long burn the toast. Their other location in Gleneagles also burns the toast. An amateur operation.
The atmosphere was campy and the food was middle of the road.
.. not impressed. I was told that this place is almost as good as "In and Out Burger" .. not even CLOSE!. The burger tasted like a cacophany of everything that'd been cooked on the grill that day (onions, peppers, mushrooms .. all mixed together with that greasy taste from a grill that hadn't been cleaned for awhile). The fries were undercooked and needed to be drained a bit (oil leaking thru the paper bag). I don't get the hype. It's no better than Fatburger or any other mid-range burger joint trying to make a name for itself, and I can't imagine it having many repeat customers unless they're just used to mediocre-quality food or they have low food-appreciation standards.
What ever happend to Fudruckers?? Now that was a burger restaurant.
I ordered shredded brisket with 2 sides and corn bread. It was disappointing as soon as the plate arrived, due to the skimpy servings and considering the price (as in overpriced), it didn't look all that appetizing either. The not overly generous serving of brisket was barely warm as if it had been sitting awhile; didn't taste great, but ok. The sides I ordered came in really tiny bowls and were nothing more than ordinary. The cornbread came on a separate plate and was such a small serving, it looked lost. Overall, I felt ripped off by the price of the small portions and the food itself. There are far better bbq places to be found.
I was very surprised to see a 20% tip automatically added to my bill after what had been a wonderful meal. I asked to speak to the manager about this who told me that this is their policy at the sushi bar due to customers not tipping. I have no problem tipping, but it’s at my discretion based on service, not theirs based on bad customers! I will not eat there until this policy is removed!
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