This is about the Test Drive Service Center
So irate! I took my car in because it was making a funny noise (user error). I dropped it off on a Wednesday evening because I was not going to be around Thursday when it was scheduled to be looked at. I was set up with a tech Wednesday to do a ride along to see if he could figure out the problem. He couldn’t at the time. Around 2pm Thursday evening I get a call about the problem. I tell them to fix it. This is when I was told that the parts for my car would be special ordered and that they would not be in until Monday.
I was blown away. My issue with that is that it never came up Wednesday. They never said that if parts were needed they would have to be ordered, because your car is so new (2011). No one ever said you will be out of a car for about five days. I wanted them to put it back together and I was going to pick it up, pay for the parts that I was told later, were special ordered so I had to pay for them, and take my car somewhere else. I should have!
I received no call Monday about my car. I called Tuesday after 11 am and the service chic gets on the phone and says "Oh yeah, we'll have it done by the end of the day today." I ask her why that would be because she told me Monday. I asked her why no one contacted me Monday to let me know they were not done. She replies," Let me look at my call log and see, I called this number (my home number) at 3:40pm yesterday." I'm furious now because she says that she has a log saying she called my house and no one called! I say, no, I have a phone log as well and I was at home, you didn't call me. Then she goes into making oh sounds and mumbling about she thought she did and she doesn't know what happened. The kicker is, I gave them my cellphone number and she had previously contacted me on. So… now she lies about calling my home number? She never even said she left a message. Probably because she knew she was lying. She left a message on my cellphone Thursday.
So, not only did they not call me early in the morning Monday to say they didn't receive the parts and would not be done but they lied about calling me. She said the parts eventually came in around 2:30pm Monday. However, she said the car would not be ready until the end of the day Tuesday. That means they knew Monday morning that they weren't going to be able to fix the car and no one called then. Plus, this job should not take all day. What I’m getting is that no one touched my car Monday when the parts came in and they did not start on it Tuesday morning either.
I will never take my car there again unless it has a warranty issue. I took my car in for services such as oil changes and rotations (I drive a lot). No more. I will no longer pass along their name to those who are searching for cars either.
Keeping my car for six days is one thing, however; my major problem is the lie and then the lack of communication. I should not have to call them to chase down my car. They need to get more competent people in there as well. Obviously those that are working in the service department at the desk are overwhelmed and cannot handle the task they are assigned. Lying is not the answer. Had she admitted she forgot to call me I would have been upset but it is different than outright lying to me.
I will have the work inspected by another mechanic because I don't trust them after reading other reviews and the lie.
Just another lame (and futile) attempt in Colorado at mixing several Louisiana culinary cultures that seem completely misunderstood outside of the New Orleans metro area, in Acadiana centered around Lafayette, or in North Louisiana above Alexandria. Whenever you read of a Colorado restaurant specializing in "New Orleans Cajun Cuisine," you do not have to even leave home, much less waste money on a meal that will be unsatisfactory. This is because some ignorant (or fraudulent) proprietor is attempting to mix two or more completely unrelated culinary cultures that seldom come together, even in Louisiana. The difference is that New Orleans cuisine is not Cajun, and is instead more French, Creole, or even Italian in nature. Some of the crap found at "Nawlins," (a stupid phonetic way that local Louisianaians pronounce New Orleans) would never be found in any Orleans or Jefferson Parish restaurant. Conversely, such New Orleans specialties as the Muffuletta (Italian), beignets, and some forms of rice beans and rice would be rare or nonexistent in Acadiana, which is Cajun Country in Southwest Louisiana west of the Mississippi River and mostly south of Opelousas. Other "Cajun specialities" offered at "Nawlins" are nether Cajun nor Creole; rather, they are derived from the Black soul food tradition, which is indigenious to North Louisiana and other Southern states.
It completely baffles me why local proprietors do not adhere to three basic rules: select one Louisiana culinary culture, keep the menu short and simple, and be absolutely obsessive about authentic preparation and flavor as it is produced in Louisiana.
As it now stands, Nawlins will never survive the Colorado Springs "five year rule;" namely, the place will be out of business in 60 months or less.
They essentially allow no returns. If it wilts or dies from bugs or a disease the plant came with you are just out of luck. Also, the owner and office/register staff don't care about customers. I won't be going back.
I agree w/ the above ratings, The Barnes location recently re-opened due to a kitchen fire, and since then, the pizza bites. I once loved them especially when I requested they over cook it by 5 mins, making the outside crust dark and crispy, but Yuck to them now. They should have tried to save the seasoned oven, the new one does nothing for the taste. JMHO.
Used to be but now isn't...customers are merely an aggravation to the employees, they could care less about the food theynserve you, and are just basically rude and careless... You have to beg to be waited on, remind them your order is up, and go back to get your own water and bread refills.
Awful...had to take my pizza back and cook it myself
If I could possibly rate them lower, believe me, I would. You know, for New York style pizza, they used to be alright. They also used to have tolerable prices. But, I made the mistake of listening to my loving wife and ordered 2 pizzas from them last night. A cheese and their Chicken Hot Wing pizza. Just the Chicken one was $20 alone!!!!! And believe me when I say that it wasn't worth it... It was thinner than paper. Barely any toppings and the crust was so dense that I had to take a break because my jaw was tired. It was ridiculous. They charge $14 for just a cheese pizza!!!!! Come on!!!!!! Then to top it off, gouge me with a $2.50 for delivery? Man..... I wish I could roll back time and make a better decision.
DO NOT ORDER HERE!!!! Go with Blackjack Pizza. They have changed so dramatically that I am amazed. Great flavor, super prices, and I always have plenty of leftovers. We had none with Borriello's paper thin pizza.
Is it still there?
Hmmm, didn't actually get to try the meds yesterday, which happened to be 420 BTW.... The line was way too long because the coupons they gave out at 420 expired on 420. Way to go guys........ Not so much.... Thanks, but no thanks, looks like the last review and my own 'personal' experience so far is enough for me. Probably not worth the gas. I'm jus sayin...
Unfortunately I must agree with Mr. Collins. We ate at this restaurant last week and had a very negative experience. The waiter did not seem to know how to serve plates or clear a table; he did not know the menu at all; he seemed quite confused about what we had ordered and served us the wrong things twice during our meal. The owner/manager stopped by and we explained what had happened. She became very upset, raised her voice, walked off in the middle of the conversation and sent us our check. Most of what occured I ascribe to poor management. The staff should be trained and informed on the menu before they serve customers. This is the responsibility of the owner/manager. She was beyond rude and dismissive, which seems to be a personality problem. We will not return.
food was less then average. I could have had a better tasting, tenderer tender steak sandwich. that was this year 1/30/2012. The week before that my friend and I both got raw rice with our meal with no comp or cooked rice. I think subway would have been a better meal. But their servers were awesome.
I have eatin at this place and with the horrible service and food not up to even bar standards, they need help. They had a chef and new manager in the summer that had great ideas and service track to improve it, but the owner let them go and fast. Hired some guy that was let go too. How about we let the owner go and save this place!!! HIRE BACK THE HUSBAND AND WIFE TEAM FROM SUMMER. How bad great place to be.
The coffee itself is fine, but the owner, almost religiously expouses her alternative sexual lifestyle. I'm most bothered by the gay reading material strewn on the tables. Then she has "groups" come over and meet there. It's awkward to say in the least.
The only reason this is a one star is because I can't give a zero. I don't know any thing about the food, because Maya would not serve me. I walked in, properly attired and clean, after a day of Christmas shopping. I did not know how to order, so I walked up to the register. Maya gestured to a table, so I sat down and waited. I read Maya's life story on the inside of the menu and all about food=love=family. I waited and waited. There were only two other parties in the restaurant. Maya made repeated trips to both tables, but never said a word to me. Never greeted me, didn't seat me, didn't serve me. I walked out. No love for me and I don't know what I did to deserve being treated so badly.
My family and I have really been treated rudely here. We have a disabled daughter who was mocked and made fun of by the barista. My daugther was really upset and started crying. I told the owner and she did nothing. I live next door to this place and I'm disappointed in their behavior. We won't go back again.
Yes, vague is not the way I would have done it. Take responsibility for your employee's actions, what they say, you say. Two words for you: legal recourse.
Sunday staff rude and honestly think staff should wear uniforms. Staff member was so gross my date and I walked out. Working class and military trash. Too bad! Heard great things!?!?
DISGUSTING PRODUCT. Powdery mildew, insects, you name it. If you are one of the legitimate patients who NEED clean meds stay far away from All "Good".
As a real NAVAJO, who has actually grew up on the Navajo Reservation, I take offense to this establishment's name and business practice. Many native tribes are still struggling with alcoholism, drug abuse, suicide and domestic violence. There is NOTHING Navajo about this place, nor does it compliment my tribe. It is not "honoring" Navajos, it's simply furthering the stereotype that Native Americans are goofy drunks. I will be doing everything I can to spread word about this business' practice and the exploitation therein. Please note.
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