High prices, small portions, bad service.
1. A bowl of soup costs $12.95! I can get a small steak at Outback with sides for the price of broth and a little chicken mixed in here.
2. Another entree item (noodles & beef costing over $10) filled up just over a third of the standard take-out styrofoam box--that is about half the amount I would expect from an entree.
3. I called in the order, had to repeat myself four or five times over the differences from the old menu to a new menu; when I got home one of the items was the wrong thing (a difference between the menus) and the manager refused to fix it.
Find a better Thai restaurant for your hard-earned dollars, this place isn't worth it.
Some of the worst BBQ I have ever had and I know my BBQ. The brisket tasted like it was broiled in an over, the ribs were fatty and I'm not sure what the sausage was made from. The side dishes consisted of baked bean ( tasted like they came from a can) and potato salad (absolutely no flavor what so ever. The only good things I have to say was the portions were large and the service was good.
I heard this place had super fresh fish with an Elvis twist so I checked it out today. I just had a Rainbow Roll, not all you can eat. The fish was indeed very fresh and it was topped with sweet tobiko. All was fine until I went to pay the bill. Instead of being charged $10.95 as on the menu, I was told the price was $12.95 because of the new computer cash register. I asked why the menu was a different price and was told "all prices have gone up but they don't have a new menu yet." They insisted on charging me a price 20% higher than advertised. I will never go there again.
Horrible service if you are non white! Stopped after church while visiting friends in Colorado Springs. Had to open other section to seat our group of 5. Other groups arrived after us, but our group order was the last taken. When our waitress went by, she never stopped to see if beverages needed refill. Food was delivered to all tables around us. When waitress asked another table if they were "fine and in need of anything", I spoke up and said" No things are not fine, we need our food" The reply was "well when it's cooked, I'll get it". Needless to say, we left. No service-no pay-no tips. Don't go there if you are non-white!
Not worth the money! I came here for a girls'-night-out and we were seated by the piano; all we could focus on was the "colorful" language we heard coming from the kitchen. The food and drinks were mediocre at best, and the servers were obviously overwhelmed. Also, after being open for almost a year, you would expect this place to have some sort of sign, but this is not the case. To top it off, as I was leaving, I passed by the side-door and had who I believe was the yeller with colorful language from the kitchen tell me to "have a good evening" as he sat in a sweaty, dirty t-shirt and shorts and smoked a cigarette. I would expect this sort of behavior and attire from a fast food restaurant, not an upscale jazz club. I absolutely advise against going here!
The owner has been rude to me too many times. Although the food is decent, I don't feel welcome and the owner and staff are beyond abrasive.
Food was marginal at best, there was very little curry flavor in their curry. We tried it once, and won't be back.
This place is totally over rated. The service and food are below average. I too have given this place several chances over the years and it never gets better. I am baffled how they win Indy awards so often. Go to Western Omlette if you want a treat.
I have given this place three tries and there will not be a fourth. I don't know where this other person got such good foof and service. We were hoping for BETTER FOOD (ordered the same thing that I would order at other places, but here no taste), better SERVICE (we didn't have fast service at all not to mention the waitress didn't even care about what we really thought about the food), and better CUSTOMER CARE (it would of been nice if when we said we didn't like the food that they would say more then sorry to here that and not even offer some sort of refund or please try us again and give us a try with a discount (not that we'd use it). The thing that really was bad was they wouldn't even take our coupon for them, because they said it was a holiday and they don't take the coupons on a holiday (I understand that BUT the coupon DID NOT SAY ANYTHING ABOUT NOT TAKING IT ON HOLIDAYS) When we checked out THAT'S when she SHOWED us the thing about not taking coupon on holidays. Sorry on both us and them, I don't like to tell someone that's a bad place to eat, but I'm just telling it like it was for us. If you give them THE BEST PLACE TO EAT AWARD FOR 2011, then that will just tell us your rating is a bit off. Thanks for letting me tell you about our dinning experience.
Oops, looks like one star is the minimum. FOOD POISONING ! Have gone here few times, was OK. However on 3/11/11 we had fish tacos and chile rellenos/ steak tacos. Mine was OK. A few hours after eating, my daughter a healthy twenty-year-old, with no food allergies, got violently sick with vomiting and diarrhea all night. She had not eaten since 10:30 that morning- so no other causes. She has had the same item there before. The following morning I called and talked to manager. She seemed neither surprised nor concerned, saying that stuff is going around. ER Doc said if you get sick within a few hours of eating-it was the meal that got you. Looks like stuff is going around _IN THE KITCJEN_.
Have since talked to local neighbors who skip this place.
Poblano's needs a surprise visit from Health Dept!! You decide, whether you want to roll the dice here! An elderly person could get finished off by food-borne pathogens.
Tasty enough cupcakes, and cute too. But honestly the customer service is horrid. It's not worth dealing with them. The product would have to be world-class for that.
the place is in a nice location, the service was nice, but the quality of the ice cream i could of gotten better at the local dairy queen.
Although the food was undeniably good, the service was absolutely HORRIBLE. Our waiter was a swindler, plain and simple. He was extremely pushy with his up-selling approach, continuously attempting to mislead us into believing that several items he suggested were included in the price of the meal, when in fact there was a separate charge for each. It felt like we were at a used car sales lot rather than at dinner. Once we firmly declined his add-ons, he ignored our table for the rest of the night.
Enjoy the (delicious) food, but be wary and don't get tricked! Your bill will be through the roof before you know it. :)
Stopped in on a Sunday (since Sonterra Grill was closed), my first time with fondue. I now understand why this fad was left in the 70's. Ordered the 2 person dinner with appetizer (@$98). The waitress was ok, but the food was just horrible and cheap! I can understand paying this price at The Summit, Craftwood, Carlos' Bistro.....since its skillfully prepared and presented with quality ingredients. The entire meal at The Pot (no pun intended)probably cost the restaurant $3.50 to buy and prepare, while being sold at $98 (people actually fall for this?).
Since I stated my first time at fondue I was a little unprepared for the entree portion. Does anyone else find it bad to cross-contaminate the fondue broth with raw seafood and chicken. I don't let raw chicken touch anything (except the sizzling pan, beautifully seasonsed of course) when I prepare it at home, why do it in an establishment?
Great atmosphere and friendly service, but really overpriced, bland food.
SORRY BUT THAT IS NOT THE BEST HELL NOT EVEN CLOSE,IF THEY GIVE YOU A SALSA OUT OF A JAR AND CHIPS FROM A BAG THATS NOT AUTHENTIC BY NO MEANS.WERE FROM TEXAS AND LA CASITA IS THE ONLY PLACE WE FOUND EVEN HALF WAY CLOSE TO GOOD IN COLORADO PERIOD WHATS WRONG WITH THE PEOPLE HERE WERE'S THE REAL MEXICAN FOOD???
If it was possible to give zero stars I would have. To say that the owner is rude is the understatement of 2010. He was the rudest, most unprofessional hostile and ill tempered man that I have had the unfortunate occurrence of running into. Part of running a business means public relations and while I think the chef gets away with bad behavior under the guise of that "diner experience". The food quality is absolutely sub par save for the Green Chili. The burrito I ordered was badly cooked, dry and tasted like garbage. The restrooms were filthy and the employees attitude went beyond the diner charisma. Caveat Emptor - You will get better food quality, service and attitude at the Taco Bell 2 blocks down.
I seriously can't believe the Indy gave this a Best Of....
I thought the wait staff were rude, and the food was gross.
The Ritz is only a disappointing shadow of its former self. It's just sad to be there now. The food has gone downhill, as has the service. Not even a decent bloody mary. Time to go elsewhere.
The first time I went there the food, drinks and service were amazing. That was over a year ago and since then it has gone progressively downhill. The waitresses get orders wrong and bring cold food. You are lucky if you see one of the waitresses every hour or so. I am not going back again.
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