Yes, vague is not the way I would have done it. Take responsibility for your employee's actions, what they say, you say. Two words for you: legal recourse.
Sunday staff rude and honestly think staff should wear uniforms. Staff member was so gross my date and I walked out. Working class and military trash. Too bad! Heard great things!?!?
DISGUSTING PRODUCT. Powdery mildew, insects, you name it. If you are one of the legitimate patients who NEED clean meds stay far away from All "Good".
As a real NAVAJO, who has actually grew up on the Navajo Reservation, I take offense to this establishment's name and business practice. Many native tribes are still struggling with alcoholism, drug abuse, suicide and domestic violence. There is NOTHING Navajo about this place, nor does it compliment my tribe. It is not "honoring" Navajos, it's simply furthering the stereotype that Native Americans are goofy drunks. I will be doing everything I can to spread word about this business' practice and the exploitation therein. Please note.
Bland, small portions. Didn't feel real great when I left. Fought "indigestion" for hours. Poor service and less than mediocre food. Won't go back.
Awful! Big puddle of unidentified substance on the plates. All four of us ordered something different, and every plate was just a puddle. All you need is a spoon. Salsa is rationed out in a little saucer; probably 2 tablespoons in all...for all four of us! Drink lots of margaritas...you'll need them.
Live music on Saturday? Not if there is a game on the TV. Band standing around waiting for the game to be over before they could start playing. I go OUT to see live music, I can watch the game at home. House sound system is cranking obnoxious techno-dance mix stuff while the band stands around waiting for the game to be over? Seriously? Never did get to see the band play. They were billed to start at 8. Doorman said 8:30. We left at 9:45 without hearing a note. What a disappointment.
Use to patronize The Keg regularly for lunch. Unfortunately the last couple times, the chicken in the Berry Salad was like a rubber chicken. Food has gone down hill over the last couple of years.
i don't even know where to begin...this was a bad experience from the start.
My husband received a gift certificate to make our own beer at RMB as a birthday present. We were so excited to learn the process and thought this would be a really fun thing to do. WRONG!!! The man helping us (who never introduced himself the whole entire time) was very intelligent, but no people skills whatsoever. The beer making part took 5 hours. Most of this time we spent outside sitting and waiting, no funny stories, no beer tasting, no educational things to learn about brewing. Just sitting, until the guy came out from the back room once his timer went off to start the next step. It was really awkward. He told us it would be ready in a week. We've never made beer before, so no, we didn't question a weeks time. When my husband called after a week, the same guy that helped us, acted rude and treated him as if he was stupid, and said to call back in 2 more weeks because it wouldn't be ready until then. Whdn he called back, the owner answered, and again, he was rude and made sarcastic remarks as well. My husband was so irritated with the lack of common courtesy he just hung up on him. I would've thought they would have the courtesy to call us when it was ready, but we waited another 2 weeks to call back. Today we went to bottle our beer. Luckily we didn't have to deal with either one of the previous guys, and a nice man helped us bottle our beer, and we were feeling like it was finally a good experience. I capped a beer and noticed foam was seeping out of the bottle, when the man came over and said "oh no! That's a bud light bottle! Those are threaded and they won't seal correctly". Again, we aren't brewers, this information you'd think would've been told to us while brewing so we would know not to bring threaded bottles in. Of course this wasn't the guy who helped us today's fault, but shows the lack of care the first guy has about the customer. Luckily only about 12 of about 50 of our bottles were threaded, so we can down those before they go bad, but i think that's an important thing to tell us.
Yes, RMB has some rockin' beer, but when i want to go to a brewery, i want to feel like i'm surroinded by cool, friendly people, and it was completely opposite. I will never go there again, and i will spread the word to my friends. I think the owner is cocky and rude, and it shows in how is business is run.
Had the steak; got food poisoning; puked for five hours then went to the ER ($200 co-pay). Worst and most expensive dinner I've ever had. Beware!
What a horrible place! The people that work there are rude the customers are worse! You couldn't pay me to go back in there again. Dirty, trashy and just plain gross!
It was a chilly, rainy night and we poppen into the La Tartine expecting the same wonderful food and service that we had at the La Baguette. The restaurant was lonely with only another couple that looked like they had been waiting for some time to be served. I ordered the quiche, but didn't have a choice of what kind because they were out of the other ingredents. My husband ordered the beef bourguignon and we both ordered the French onion soup, which was billed as "the best in town." While we waited longer than we thought was needed because the restaurant was not busy, the other couple finally got their dishes after about 15 minutes. Ours came about 10 minutes later with service that was clumsey, soup spilled all over the plate. The quiche was the smallest portion I've ever seen and my husbands bourguignon was disgraceful with scimpy portions of beef. We paid much to much for the experience and will never go back or will recommend it to anyone.
Last time I was there, a server dropped napkins on the floor, picked them up from the floor and wrapped them around silverware intended for customers. I mentioned this was a health code violation; his response was, "Oh?" like it had never occurred to him; he then unwrapped them, discarded the napkins that had been on the floor BUT NOT THE SILVERWARE THAT HAD NOW TOUCHED THEM, and proceeded to wrap new napkins around them. I'll never eat there again.
G-MAN 07-28-2011 Last night my wife & I sat down @ 6:19 pm, ordered a bottle of Fat Tire & 2 ice teas. They brought to the table rolls & 2-3oz. bowls of beans. The waitress said the rolls & beans are complimentary no extra cost to you, kind of like chips & salsa at some the Mexican restaurants, so far so good for our first time being there. My wife ordered the open face roast beef sandwich with gravy & I ordered 24 wings & a bake potato, I would consider this order being rather simple to prepare in my house hold or anywhere else. An hour later, plus four apologies later still no meal! There were only 6 tables occupied to include ours when we sat down, with 6 other table empty & no one at the bar which sets about 10 people. I would not consider this being overly busy. At 7:30 pm my 24 wings appeared, 5 minutes later the bake potato & my wife’s sandwich had not been delivered as of yet. We got up to leave & I went to kitchen window where the waitress was waiting for the next order. I told the waitress that we were leaving & not paying for anything. The service was not good & the wait was way too long for what we ordered & you’re not even busy. The waitress came out to the car & said" we had to pay for the drinks". I said “I will pay for the beer & the ice teas should be complimentary for how long we waited!" I started towards the door to go inside & to pay for the beer. The waitress pops her head out the door before I could enter to say "my manager wants to talk to you outside." So I waited, an oriental woman appeared outside to tell me "I had to pay for all the drinks." I said "I will not pay for the ice teas as long as we had to wait!" She said "Yu are bad man" commenced to writing down my vehicle tag #. I told the lady "don't worry about writing my tag # down, my wife & I work in Law Enforcement, so I will call for a Sheriff’s Deputy to come file a non-emergency report about this event. The manager / oriental lady huffed & stormed back into the restaurant. Deputy Post arrived 5 minutes later to resolve the issue. Officer Post reminded me that there is a law called theft by receiving. I told him, "that I would pay for the drinks, it shouldn’t be more than $10.00", he kind of agreed. He returned with a ticket asking for $19.60, which indicated that the rolls & beans cost $5.00, so much for being complimentry. I paid the manager with my debit card so there would be a recorder of the transaction, as I passed my debit card to her, I said "that this is not a dead issue, your parking lot & the street outside are a public forum for which I will be protesting, I will be writing to the editor of Pueblo Chieftan/Pueblo West View about this event, I will be filing a compliant with BBB & the Pueblo County business licensing department. She said, Yu very Bad Man do whatever! So much for a Quick meal & a Quite evening after a long hard day at work @ 8:00 pm, now!!!This event lasted a 1 hour & 40 minutes by the time we got home, home is less than 5 minutes away, by which we could have eaten at any other restaurant in Pueblo twice & been treated appropriately by comping us in some way or another !!! Time well spent, Not!!!!!! Money well spent, Not!!! What is your opinion???
G-MAN 08-08-2011, Later in the day after posting the review below, I realized that we did not receive a copy of ticket & only had the debit receipt. I decided to stop by Black Barts Steakhouse @ 2:30 pm after work & I was in my dress down uniform. When I entered the restaurant, I stayed at the end of the bar closest to the entrance, while a young oriental girl got me a copy of last night's ticket showing what I was exactly charged for totaling $19.60. While waiting, I noticed that there was a menu sitting on the bar & it was open to the appetizers & sides page. At the top of the page it clearly said that the rolls & beans are free for the taken. Meanwhile the young girl appeared with ticket showing that I was charged for 2- full side orders of beans, $5.00 each totaling $10.00 for the beans, 1-Fat Tire beer, $3.50 & 2-Ice Teas, $2.75 each totaling $5.50 & $.60 tax for a grand total of $19.60. By the way, we never ordered any beans, nor did we receive a regular full order of beans. So much for paying for what we, consumed. It sounds like to me they gave themselves a hefty tip, instead. Friday Aug 5th, at 5:30 pm, 2-Pueblo Sheriffs Deputies rang my door bell. They identified themselves & I did the same. They said that on Thursday July 28th, somebody from Black Barts Steakhouse called them about me stopping by. They reported to the officers that, I was very intimidating in my uniform & asked them to inform me that I was not welcome back. I told the officers that, I only returned to get an itemized ticket of the actual charges, since only receiving a debit receipt the evening before. I asked the Officers, why are you only telling me this a week later. They indicated that, I was not there when they arrived & were too busy the rest of the week, until now. I told the Officers that the reason I was there even 10 minutes, was because the young girl had to call someone on the phone, in order to get me a copy of the charges. I wasn't courteous or rude while I was there & left promptly. After a close review of the actual charges, Black Bart’s charged me for 2-full orders of beans $5.00 a bowl as listed a the bottom of the menu, under sided orders. My wife & I only consumed the complimentary rolls & 3oz. dish of beans. I told the Officers, that I had written a letter to the Editor of the Pueblo Chieftain/Pueblo West View early in the day. I guess, I will be writing them again with a follow-up story of today's events. These people simply need to close their business or learn how a business treats it's customers.
I have been a patron of this restaurant for going on 7 years now. Though I do not come in every Sunday, or even every month, I would say that I am (or rather, was) a frequent customer at this establishment. For years I have enjoyed the delicious savory crepes filled with delicious flavorful sauces and cheeses and never once before my last visit has the food been cooked to anything less than perfection. It pains me to write this awful review of such a formerly great establishment. This past Sunday I visited this restaurant looking forward to sitting down in their great ambiance and enjoying a crepe filled with poached eggs and spinach as I often do. Poached eggs is no longer an option on the menu so I asked the waitress who was very kind and told me it would not be a problem. My dining mate ordered herself up some eggs Benedict. So far this dining experience was no different than usual. However, things were about to take a turn toward the negative. No, not just negative, but the most unprofessional act, I as both a patron and a food service worker has ever experienced or witnessed in my life. As our food was laid down before us and the first few bites were taken, we both noticed as we looked at each other that something was different about the food. In general it seemed very bland, and both our eggs were very overcooked and had come out cold. Not a huge deal right? The waitress came over and asked us how our food was and I (since I in general really do not like to complain) only politely and meekly mentioned the overcooked eggs. She apologized and walked away. About five minutes later, one of the women I saw working in the kitchen stopped by and asked if we were happy with our meals. I decided to get a little more specific, as did my dining partner, as we attempted to explain the reason we were unhappy with our meals. This is when the problem began. The women walked away mid sentence, YELLING into the kitchen that “TABLE EIGHT HATES THEIR FOOD!”. To be perfectly clear, hate was not a word that was muttered in any capacity. After this I was understandably upset with the unprofessional-ism of this worker, but the worst was yet to come. Five minutes later when our embarrassed waitress came over to ask us if we needed anything, I felt the need to clarify that we did not hate the food. I began explaining to her that we have been coming to this restaurant for many years and just felt that it was not as good as it has been in the past and that we felt disappointed. I actually felt bad since she went into the kitchen telling her crew that they suck. As this conversation was taking place, an older woman came from the kitchen, and after hearing what I was saying, quickly interrupted me with the abrupt words “We are not interested”. I was baffled! I stared in disbelief. She continued by asking me “Why are you doing this? Why are you complaining?” Completely baffled I think I got two words out somewhere along the lines of “I’m not com-“ Before we were asked to leave the restaurant. WE WERE ASKED TO LEAVE THE RESTAURANT! Our poor waitress standing there horrified and embarrassed, apologized. The woman, who later was revealed to be the owner of the establishment, was standing near the kitchen entrance waving and mouthing “goodbye” to us. Even though she told us our money was no good there I insisted to our waitress I be billed. We informed her that her boss was far too insecure to run a restaurant and we headed out wishing the woman a nice day. I was beyond angry when leaving. This woman is not prepared to run a restaurant if mild non specific feedback throws her world into chaos. Until now I wondered why a new crepe place opened three doors down. My guess is that this lady is the reason.
My husband and I just had dinner at the Creekview Grill tonight. They food was very good, but the service was lousy! Unless you are there to belly up to the bar and flirt with the bartenders and waitresses, you will get overlooked. Sorry to say, but we will not be back for quite some time. Maybe someone reading this will realize there needs to be better management of the restaurant.
Don't waste your time or money if you expect good service, you won't find it here!! The waitresses act like even the simplest of request is a bother. We won't be back, there are too many good Mexican food restaurants in the area!!
This is the worst "theatre" I have ever witnessed!
Not sure if they are competent. First they ran out of shrimp. They took our orders and came back to the table 40 minutes after we ordered and told us they ran out of chicken, so members of our party had to reorder. Served another party member a frozen margarita and forgot to put in the alcohol. Very very slow. Do you guys know what you are doing?
This used to be a good place. Did it change owners? Haven't been in a while and decided to stop about a month ago. Wow has it changed! The food isn't at all what it used to be. BBQ is dry and has a bitter taste to it. Thought maybe they just were having an off day. Stopped at the convenience store in Black Forest and didn't know that they had a location there. Not a good sign when you pull up and the guy running the store was outside smokin weed. The store is very dirty and they guy working seemed put out when I ordered. Needless to say it was worse than my last experience. I didn't even get sauce with the BBQ and again the strange bitter taste. Couldn't even finish our food. Won't be goin back unless the original owner comes back.
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