Boriello Brothers has once again dropped the ball and shown that they do not know how to run a pizza restaurant.
In case you did not know, they use a call center to take orders, and have (multiple times) had the order put in a completely different location. You can't even talk to a real person at the location that you're ordering from!
Also, in response to the "real" NY pizza comments and claims...if this is true NY pizza, they would carry Baked Ziti Pizza. If you have ever been anywhere near NYC you would realize that every single place has this...it's a staple. Last time I called and asked (apparently a manager at the 8th street location) if they could cook that and they said they "could cook anything." Sooooo, I called them back and asked to order it the next day and all of a sudden I talked to some jackass (probably from NYC) manager who blew me off and said that he couldn't make it. Funny.
This place certainly has the NY attitude we have come to love, but the pizza, business model, and management can use a serious adjustment. Don't give them your business.
If you want real NY pizza, head to NYPD Pizza on Powers!
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