Michael McKelvey still owes me $1500-$1700. You have gone back on your word. Included is an email from Michael McKeley stating in Dec of 2009 that a check was on it's way. After numerous emails that were never returned and calls not returned, it is now Feb 6, 2010. My son is now in another faciltity. We have no more money to pay for an additonal month. If we recieved our money back we could keep him there for 30 more days. Shame on an oranization that claims to be there for people. Only if you have cash.
Subject: RE: Return of money
Date: Tue, 1 Dec 2009 09:54:51 -0700
I sincerely apologize – I have, several times, assigned your questions and concerns to one of our counselors. I was under the impression that your calls and emails were being handled. I am exceptionally sorry that they were, in fact, not handled. Clearly, I have some issues on my end that need to be corrected.
Nonetheless, all refunds over $1,000 have to be approved by myself and one board member. I have you on the agenda to get approval on your refund during our next board meeting; on the 9th of December. I am waiting on an itemized cost for Andrew’s suboxone from our pharmacy; but I am anticipating $2200 refund, less suboxone cost. I will have an answer after the 9th, and will be cutting checks on the 15th – or I can hand-write a check earlier – on the 10th, if that makes things easier.
Does this sounds like a scenario that is acceptable to you?
Peak Addiction Recovery Center
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