Debbie52 
Member since Jul 19, 2010


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Re: “Poblano's Family Mexican Restaurant

My husband and I went to Poblanos tonight to "give them another chance". When Poblanos first open we thought "great, a Mexican resturant close by". Their food was alright, but each time we have visited since the portions have been less and less. Tonight my husband ordered the fajita salad and after a few bites and after moving the few vegetables around asked the waitress where the meat was. She insulted him by bringing a small plate with a couple of tiny slices of skirt steak. He told her to forget it and handed her his entire plate and stated he was unsatisfied with the meal and did not want it. The manager then actually returned the plate to my husband and shoved it under his face and said he had already eaten most of the meal, which made our point exactly...my husband had only taken a few bites. My husband told the manager he did not want to argue with him, but the manager kept carrying on. My husband left the resturant and I told the manager to get me the bill that I would pay for both meals and then the manager proceded to argue with me. I could not believe it! I have never experienced anything like that and we dine out regularly. What happened to the customer always being right. I cannot imagine Poblanos being in business much longer. Lousy food ... Lousy service.

4 likes, 1 dislike
Posted by Debbie52 on 07/19/2010 at 9:59 PM

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