scottwkeller1999 
Member since Nov 1, 2010

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Re: “Ruffrano's Hell's Kitchen Pizza”

So where to begin.....
Positives-decent NY crust. Waitress.....
Negatives-most everything else.

Here is how our visit went. Arrived 7 pm. almost full house, good sign. waited a few moments for the staff to put a few tables together for the 6 of us. 3 couples, 3 checks. two couples ordered full pizzas, one couple ordered slices. Slice couple served 20 minutes after order placed. no pizza for the rest of us for another 20 minutes. 40 minutes in pizza arrived. ordered half Hells Kitchen Hot special, the other half 4 cheese, minus ricotta, plus olives. not made correctly. ricotta present, no olives. let the waitress know and she promised us a small three cheese with olives, brought a large. 1st couple went to counter to pay, listed what she was paying for and the OWNER says, " who is paying for the rest of what your table ate?" my friend replied "the other couples who are standing behind me", the owner turned and walked away, she says to him, "the pizza was really good", he did not hear as he was already walking away. while we were there, the delivery guy was fired and the cook was sent to deliver pizzas...I saw him leave three times while we were there, when he returned from the delivery to the kitchen, he did not wash his hands.
bottom line-wont be back....rude owner, not appreciative of his customers(IMHO), pizza ok, gotta try Joey's now.

0 likes, 2 dislikes
Posted by scottwkeller1999 on 11/01/2010 at 7:51 PM

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