SKYSCRAPER330 
Member since Jan 26, 2012


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Re: “Half-baked

Bryce,

Good Evening…
Thank you for trying our establishment. We are sorry that your experience was not a positive one.

We did not get involved in the restaurant business with the expectation that everyone would like our food. It would be ignorant of me to believe that all of Colorado Springs is going to love Ficco’s food. What we do offer is an alternative as there are about 5 family owned Italian restaurants in town.

We invite everyone to come try our food and see for yourself.

While it appears that your palate does not agree with our recipes it would be unfair to change these recipes for the hundreds of customers that currently enjoy Ficco’s on a weekly and even a daily basis. We are a new restaurant only 2 months old and are committed to providing the best experience we can for every single customer that comes through our door. I feel that maybe your expectation was based upon an establishment that charges twice that for its entrees and appetizers.

We offer great food and a great experience for a reasonable price in these tough economic times.

As for a 2nd visit (as Matthew Schniper suggests that you perform.) I’m not sure is necessary nor productive as it appears that your palate does not agree with our family recipes.

To those of you that frequent and enjoy our restaurant we thank you for your business, as it is an absolute pleasure for us to serve you. We are committed, to keeping all of you as happy customers of our establishment.

Sincerely,
Mel Glyman
Co-Owner of Ficco’s Little Italy

8 likes, 0 dislikes
Posted by SKYSCRAPER330 on 01/26/2012 at 10:40 PM

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