We had eaten for years at Jorges in Pueblo. It was decent. Not terrific, but decent.
Three years ago we walked in after having not been there for for a bit, and were surprised to be charged for salsa and chips. Which goes straight to the first line of the Independent Review. I knew right then something was wrong. Changing. I noted the food in Pueblo was changing at the same time. They always had top shelf beans. Something was changing, and not for the good with the beans. Salsa was getting watery. Plates that used to be satisfying were trending towards mediocre.
We then ate at the Jorge's in Colorado Springs before the rennovation. Wheels off horrible. Everything about it was just gradations worse than Pueblo. Tried it a second time in the springs to give them a chance, a few months later. Nawp. Just as bad. Actually worse because it was disappointing to see them "not getting it". Pueblo continued to go down hill too. We stopped going, after years. We stopped going after the last time when the service was botched, plates were just plain bad, and we were overcharged for To Go desserts. It was a downright bad meal, that last time. I was so fed up by this time, I wrote an email to the owners of Jorges saying we had been long time customers but the last meal was a disaster and we were not just disappointed, we were upset that we had to argue for service for a very poor meal. I never heard back. That ladies and gents is BAD FORM for a business to execute in very poor fashion to a long time customer and then not respond.
Sooooooo, now this review for the apres rennovation in Colorado Springs. Am I surprised? No. I saw this coming three years ago, the changes, the cutting corners, the dwindling service, the mediocre to bad plates. It would do no good to pick apart individual dishes because prior posters have pretty much nailed it. Forget calling it Mexican. When you have been relegated to not even being decent for TexMex, you have fallen very, very far. And Jorge's has fallen very far.
I admit I was really put out when I never received a response to a compassionate, caring customer. So after reading this review which I can only corroborate from many years of experience and then the last 3+ years of tailspin experience, well... we had a birthday dinner a week ago for a long time and very well known resident of the West Side. When we threw out where to go on the West Side to solicit a West Side restaurant, it was rather interesting to hear the group consensus virtually simultaneously say where they didn't want to go first... 'no' to Jorges.
That says something when a group of long time West Siders who want to support west side businesses refuse in that manner. You have got to be doing something very wrong. And Jorges is. I am not ever happy to see poor reviews much less give them. Especially for something that we had participated in for so long. Hence the too long review here. But the Independent review is spot on. Born out by our experience over the last three years at both restaurants. This is not a mediocre dining experience. It is downright bad. How they could have fallen so far is beyond me after being reasonably good for years. Youth? Inexperience? Growth and greed... oh yeah, the prices are NOT in line, not even close, for the food? Way overpriced.
The short of it is finally, I would not take my family there and as it turns out, we didn't for an important birthday celebration. I would like to find something redeeming, just like the reviewer for the Independent, but the review could almost be word for word how dismal Jorges has become. Because the fall from grace has been so far, I am not sure what if anything would get me to go back to Jorges again. And trust me... we gave them multiple opportunities to return to grace.
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