http://www.csindy.com/coloradosprings/utilities-budget-billing-customers-get-surprise-charge/Content?oid=1900811 Comments On: Utilities' budget-billing customers get surprise charge by Pam Zubeck en-us Copyright 2013 Colorado Springs Independent. All rights reserved. This RSS file is offered to individuals, Colorado Springs Independent readers, and non-commercial organizations only. Any commercial websites wishing to use this RSS file, please contact Colorado Springs Independent. becca@csindy.com (Colorado Springs Independent Webmaster) Thu, 20 Jun 2013 00:00:01 -0600 Thu, 20 Jun 2013 02:00:00 -0600 Foundation http://blogs.law.harvard.edu/tech/rss Posted by tapped out]]> Tue, 15 Feb 2011 14:01:21 -0700 Colorado Springs Independent Posted by tapped out]]> Tue, 15 Feb 2011 13:35:16 -0700 Colorado Springs Independent In response to the previous comments, it is true that Utilities does not impose a non-refundable service charge, in the conventional sense of the term, for budget billing. If the story suggests otherwise — and we see that it could — that is our mistake.

However, it is also true that Utilities adds an 8 percent charge to budget-billing customers' bills each month, and has been doing so without telling customers about it.
Posted by Pam Zubeck]]> Fri, 12 Nov 2010 15:51:00 -0700 Colorado Springs Independent Posted by citizenjohn]]> Thu, 11 Nov 2010 15:53:54 -0700 Colorado Springs Independent Posted by Bernie]]> Wed, 10 Nov 2010 06:00:10 -0700 Colorado Springs Independent Posted by jschell]]> Wed, 10 Nov 2010 00:05:44 -0700 Colorado Springs Independent