Kenneth Cleaver 

Consumer Correspondent

Kenneth H. Cleaver

P.O. Box 1034

Colorado Springs, CO 80901

January 26, 2004

Mr. Christopher Machica


Customer Relationship Manager

Customer Assistance Center

P.O. Box 33170

Detroit, MI 48232-5170

RE: Service Request 1-179346380

Dear Mr. Machica:

Thank you for your response of Jan. 19, 2004. Please be advised that my surname is spelled like the cutlery, not the adjective.

While I appreciate you trying to contact me, I'm limited to postal correspondence at this time. The reason is that to settle this contentious interoffice wager, the information you provide must be in the written form as proof of authenticity.

In closing, I would ask that you respond directly to the clear questions I posed in my correspondence of Jan. 7, 2004, which I've again enclosed for your convenience.

Please keep in mind, $5 (U.S.) hangs in the balance.


Kenneth Cleaver

click here to read GM's response

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