The Ritz is only a disappointing shadow of its former self. It's just sad to be there now. The food has gone downhill, as has the service. Not even a decent bloody mary. Time to go elsewhere.
The first time I went there the food, drinks and service were amazing. That was over a year ago and since then it has gone progressively downhill. The waitresses get orders wrong and bring cold food. You are lucky if you see one of the waitresses every hour or so. I am not going back again.
I've only been here once, and will never go back. Worst "chinese" food I have ever had. I would rather eat at Wok 2000 on Fillmore.
I went to Bhan Thai for lunch, ordered shrimp and chicken pad thai and went to sit and wait. It took FOREVER. I got my food before my iced thai tea (that I had to remind the cashier about) and it smelled like friskes cat food. I was immediately put off, but tried it anyway, and was very disappointed. I only ate a few bites and my stomach was upset for the rest of the day. The shrimp was dry and wasnt deveined. I will NEVER go back there.
The 8th Street location is the worst!!! The first time we ordered from there we ordered a Margarita Pizza and had it delivered. We were told it would be 45 minutes delivery time. We were called at 45 minutes and informed they were behind and it would be another 15 minutes. The pizza actually arrived one hour after that phone call. And we didn't receive a Margarita Pizza, it was a CHEESE PIZZA!!! Plus it was cold. I called the manager and was told I would receive a free 18" Margarita Pizza the next time I called in. We gave them another shot about 30 days later and it took them over a hour and 10 minutes to deliver when we were told it would be 45 minutes and the pizza was cold again!!! At least the pizza resembled a Margarita Pizza a little. We will NEVER eat there again and have told all of our friends about this. We will stick with Papa Murphy's from now on.
I don't know what Deirdre had but 4 bites in, my stomach was in pain.
They serve absolute garbage in there. I would never ever waste my time or money there again... ever! The only positive thing I can say is they do sit you at a table, in chairs. Although I'm surprised they don't just toss the "Food" on the floor to complete the presentation.
If you want a manager to say FUCK YOU and that you are a BITCH go to Borriello Brothers New York Pizza. These are the most uncouth people I have ever met. Better off at Papa Murphy's or Domino's the management won't even give you a call back after 8 phone calls to them. My $60-$100 a month well spent somewhere else. They don't care about their business because they have so many locations bringing in the $. Hope they fail sooner than later.
The service the night we went was OK. We had to wait, it was busy. Lost our appetizers, they had to comp them. I ordered a burger medium. It was hockey puck hard, not well done, over done for any one. This is what happens when you take short cuts and serve frozen meat. $10-$12 for frozen burgers, never again. Only six beers. ?? The two I had were less than impressive, actually bad. I stopped drinking. A friend ordered a salad. Dead bone dry flavorless chicken on top of one green and even less dressing. Several others ordered fish and chips. Most of it went right into the trash!! Gummy, improperly cooked. We had a large group. Many different palettes that night and ALL unanimously agreed this was our last visit. BTW what kind of service locations website offers no way to offer customers a way to provide feedback? One that doesn't listen........ This really gets 0 stars
Made a reservation for 7:00pm got there at 6:55 and was told it will take 15 minutes. Waited 50 minutes with no updates and was not offered any drinks while waiting. We only saw the host three times for just a few seconds during our 50 minute wait to inform other people of a 15 minute wait. We left after 50 minutes. Terrible handling of reservations and waiting customers.
Worst Customer Service I have ever had the misfortune of experiencing
We ordered two prime NY strips at approx 40 bucks each. Very disappointed with the quality and did not even finish. The manager did take some $$ off the bill. Wines were good...
This place is turning into quite a royal joke, and it deserves a greasy death. Went to eat here, and of course, was told they dont take a debit card for payment-but, but wait here it comes-we have an ATM inside the restaurant that our customers can get money from, and thats at the rate of $2.50 cents a pop for a withdrawal to pay for your meal. Lets all put our collective genuis' together, and guess who owns the ATM. Maybe the owner, or the owners business acquaintance? I could be wrong completely, but doubt it. If I am not, then the owner can step up to the plate (pun intended) and tell us who owns it-it's on their property I am sure they know.
Ritz Downtown - Blah. My chicken sandwich was significantly overcooked. My wife ordered the chicken and shrimp pasta. They forget to put in the shrimp! The waitress offered to give us a to go box with shrimp in it to make up for it. WTF!. No offer to reduce the bill for skipping the shrimp. Move on to a better restaurant folks!
Author; Jesse D.
Phone number; 719-459-5996
Is it the altitude or what? I just read the Gazette's food section and saw King Chef and their nomination for Colorado's best breakfast in food net's magazine...
I am utterly appalled. How horrible is the Colorado palate that this greasy abomination slathered on a plate has Colorado natives raving? Well i say shame on you Colorado Springs. How can you let this represent us as a whole when there is so much better out there? I mean even a national corporation can produce better slop, are we feeding a bunch of brainwashed easily impressed pigs? Or are we feeding the proud distinguished citizens of Colorado?
All i see from this situation is that quantity overrides quality. for example i can cook up a bunch of burnt Russet potatoes and you people think I'm a professional chef. If I put my Heart and Soul into a dish that bursts with flavor yet is slightly small I'm nobody. You see Coloradans have been set into the corporate fling, Value.
If you can get more for your buck it wins awards, but if you can cook with outstanding ingredients and produce an outstanding product customers say "7.99 for a zucchini sandwich? well i can get more elsewhere..." The main point i bring to you is this.... YOU COLORADO, have lost your love of flavor,impressive ingredients, and bold presentation. An since have given in to a family sized platter of flavorless mush,over-spicy chili, and burnt over buttered potatoes, because its more food for less money. I can out-cook King Chef,and Nosh and i can prove it, so i say shame on you Colorado Springs,for sacrificing your palates to save money.
Sincerely, The Colorado guru of flavor
CHEF Jesse Davenport
The last time some friends and I went here the serves was the worst! We sat down and waited for a wait person. The place wasn’t very crowded. We sat and waited and waited. Finally I got up and ordered drinks at the bar. Two of the people I was with got up and went across the street and ate at Jimmy John’s. I asked a waiter walking by for help and he said it wasn’t his area. Finally a women came by to wait on us, my friend said that would be nice because we had been waiting for some time. She said that wasn’t possible! ? Our other friends returned from Jimmy John’s just as we were given menus. We ordered and wait a while for our food. We were not offered another drink. I asked to talk to the manager and was told by the first waiter he was busy. We paid and walked out the front door. We were than told by someone else that the manager was standing out front. I told him of our experience, to which he said that we should of talked to him. He then told me that someone had said that I had yield at one of the waitress, which is pure fiction, and if I had why didn’t he intervene at that point? My friends and I are all in our 40’s and 50’s, one is an ex police officer. I have enjoyed many and evening at Quinns, and have played music there before. I and my friends will not be coming back!
5 friends and I picked Trinity to celebrate an upcoming event. We arrived by 6:30 and ended up on the couches in the back. At 8:45 she let us know it was last call, we asked for a few waters and the bill. As she drops off the bill the very drunk owner tells us we are closing, you have to go. We said, yes, we are just paying our bill. He told us we had 10 minutes. Less than five minutes later he comes back and says, get up now. Get up. Leave. We said we were just waiting for the credit cards, we would gladly leave when we get those back. He said to wait out front. We denied that request and decided to wait right where we were . We asked him why we were being kicked out as the restaurant was still 1/3 full with patrons. He said we offended him but refused to tell us how. How can we possibly have offended him? Before that point, he had not even come to the back where we were sitting. Six respectable, 30-45 year old moms, we had all gotten together earlier that day....at the elementary school PTO meeting. Yeah, clearly we "offended" him.
Stay away from Trinity Brewing and the owner with the dreadlocked beard, he admitted his is a jacka** when he drinks. It is true. We have seen it. Can't wait until the next PTO meeting!
These guys are just going through the motions. Ate there last night, with the following issues:
1. Food tastes canned, frozen and re-heated. Nasty greasy fried potatoes, something that was supposed to be a potato dumpling appeared to be more of the same stuffed into a mold and dumped onto the plates
2. Pricey for the type of meals and beverages served
3. Indifferent staff - did not get the main course I ordered, side dishes were not as advertised on menu
4. Badly in need of a renovation - musty
The overall impression is that none of the profits are going back into the business or staff.
Service is horrible!!!
The staff is inattentive and dismissive. It's painfully obvious they they are easily overcome by events. The bartender is overly concerned with catering to female patrons rather than his actual job. The acoustics in the place are terrible and it's a shame because the bands are great. The music is almost drowned out by people chatting away. Most of this is attributed to the fact that the place is in the garage of the owners other business which the staff freely admits, like its a good thing. The food is way overrated and over priced as well as the drinks. The entire place has an air of extreme pretentiousness as the staff is overly concerned with local elites (some Army General's wife) that frequent the place while in turn neglecting other customers. I recommend with conditions namely eat before you go, don't expect prompt service and sit outside as the indoor acoustics are almost unbearable.
The only thing good about this place is Taco Tuesday and happy hour. The Margarita's aren't that great either especially after having a Tivo from Jorge's.
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