I thought the wait staff were rude, and the food was gross.
Wow, was this horrible. I can't believe they are still in business.
The Ritz is only a disappointing shadow of its former self. It's just sad to be there now. The food has gone downhill, as has the service. Not even a decent bloody mary. Time to go elsewhere.
The first time I went there the food, drinks and service were amazing. That was over a year ago and since then it has gone progressively downhill. The waitresses get orders wrong and bring cold food. You are lucky if you see one of the waitresses every hour or so. I am not going back again.
I've only been here once, and will never go back. Worst "chinese" food I have ever had. I would rather eat at Wok 2000 on Fillmore.
I went to Bhan Thai for lunch, ordered shrimp and chicken pad thai and went to sit and wait. It took FOREVER. I got my food before my iced thai tea (that I had to remind the cashier about) and it smelled like friskes cat food. I was immediately put off, but tried it anyway, and was very disappointed. I only ate a few bites and my stomach was upset for the rest of the day. The shrimp was dry and wasnt deveined. I will NEVER go back there.
The 8th Street location is the worst!!! The first time we ordered from there we ordered a Margarita Pizza and had it delivered. We were told it would be 45 minutes delivery time. We were called at 45 minutes and informed they were behind and it would be another 15 minutes. The pizza actually arrived one hour after that phone call. And we didn't receive a Margarita Pizza, it was a CHEESE PIZZA!!! Plus it was cold. I called the manager and was told I would receive a free 18" Margarita Pizza the next time I called in. We gave them another shot about 30 days later and it took them over a hour and 10 minutes to deliver when we were told it would be 45 minutes and the pizza was cold again!!! At least the pizza resembled a Margarita Pizza a little. We will NEVER eat there again and have told all of our friends about this. We will stick with Papa Murphy's from now on.
I don't know what Deirdre had but 4 bites in, my stomach was in pain.
less than satisfied with Service as well as Product!!wouldn't waste my time even going there to be treated like someone who shouldn't be there!? 2 thumbs way down
They serve absolute garbage in there. I would never ever waste my time or money there again... ever! The only positive thing I can say is they do sit you at a table, in chairs. Although I'm surprised they don't just toss the "Food" on the floor to complete the presentation.
If you want a manager to say FUCK YOU and that you are a BITCH go to Borriello Brothers New York Pizza. These are the most uncouth people I have ever met. Better off at Papa Murphy's or Domino's the management won't even give you a call back after 8 phone calls to them. My $60-$100 a month well spent somewhere else. They don't care about their business because they have so many locations bringing in the $. Hope they fail sooner than later.
WARNING!!!! Gasoline Ally practices identity theft!!!!!!
I went here and spent about $40 on drinks. When I payed with a credit card they asked to see my driver's licence and wrote down all my personal information on the credit card receipt along with my credit card number. The next day my crdit card company was calling me with a questionable charge on my card for $1000 dollars!!! Do not go to this place unless you want to be robed
The service the night we went was OK. We had to wait, it was busy. Lost our appetizers, they had to comp them. I ordered a burger medium. It was hockey puck hard, not well done, over done for any one. This is what happens when you take short cuts and serve frozen meat. $10-$12 for frozen burgers, never again. Only six beers. ?? The two I had were less than impressive, actually bad. I stopped drinking. A friend ordered a salad. Dead bone dry flavorless chicken on top of one green and even less dressing. Several others ordered fish and chips. Most of it went right into the trash!! Gummy, improperly cooked. We had a large group. Many different palettes that night and ALL unanimously agreed this was our last visit. BTW what kind of service locations website offers no way to offer customers a way to provide feedback? One that doesn't listen........ This really gets 0 stars
Made a reservation for 7:00pm got there at 6:55 and was told it will take 15 minutes. Waited 50 minutes with no updates and was not offered any drinks while waiting. We only saw the host three times for just a few seconds during our 50 minute wait to inform other people of a 15 minute wait. We left after 50 minutes. Terrible handling of reservations and waiting customers.
Worst Customer Service I have ever had the misfortune of experiencing
We ordered two prime NY strips at approx 40 bucks each. Very disappointed with the quality and did not even finish. The manager did take some $$ off the bill. Wines were good...
amazing waste of money - they bought off the paper's reviewer?
My family and I recently went to the movies (Cinema Pt.) but had some time to waste so we went for a quick lunch at Nawlins next door. I should have left after my first impression; dirty floors, dirty tables, and stank smell. We sat ourselves at the cleanest table we could find (still pretty gross) and waited for our waitress. We ordered our food and it came out, I was excited to try alligator and my softshell crab. I asked the waitress when ordering why the crab was cheaper than the shrimp or other fried appetizers, she replied "dunno" but stated she tried it and it was good. When it showed up there was 1 tiny shriveled crab on a bed of undercooked fries. The alligator bites were tasteless and hushpuppys were hard as rocks and cold. Much like the earlier commenter my daughter had 1 chicken nugget and told us she was done (old grease funny smell). Oh btw, when the waitress brought out our food she failed to bring silverware/napkins. When they showed up the napkins were soiled with dried food and the silverware was foggy (not clean). I've spent a lot of time in Biloxi and New Orleans, but I gotta say this place brought back zero memories of the wonderful food I experienced there. After the Gazette and the Indy did reviews on the Falcon location for Nawlins I must admit I was excited to try this place, but left disappointed (must blame the management for these conditions).
This place is turning into quite a royal joke, and it deserves a greasy death. Went to eat here, and of course, was told they dont take a debit card for payment-but, but wait here it comes-we have an ATM inside the restaurant that our customers can get money from, and thats at the rate of $2.50 cents a pop for a withdrawal to pay for your meal. Lets all put our collective genuis' together, and guess who owns the ATM. Maybe the owner, or the owners business acquaintance? I could be wrong completely, but doubt it. If I am not, then the owner can step up to the plate (pun intended) and tell us who owns it-it's on their property I am sure they know.
Ritz Downtown - Blah. My chicken sandwich was significantly overcooked. My wife ordered the chicken and shrimp pasta. They forget to put in the shrimp! The waitress offered to give us a to go box with shrimp in it to make up for it. WTF!. No offer to reduce the bill for skipping the shrimp. Move on to a better restaurant folks!
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