Wednesday, December 5, 2018

Colorado Springs Utilities seeks ratepayer feedback

Posted By on Wed, Dec 5, 2018 at 12:30 PM

click to enlarge An aerial view of the Edward Bailey Water Treatment Plant while  under construction in 2014. It's part of the city's Southern Delivery System water pipeline project. - COURTESY COLORADO SPRINGS UTILITIES
  • Courtesy Colorado Springs Utilities
  • An aerial view of the Edward Bailey Water Treatment Plant while under construction in 2014. It's part of the city's Southern Delivery System water pipeline project.
The biggest local government operation — Colorado Springs Utilities, with a $978.3 million budget this year — seeks community feedback for its new annual strategic plan, which seeks to:

• Analyze regulatory and legislative drivers
• Evaluate customer expectations
• Assess risks to the organization and community
• Integrate resource planning and robust conversation
• Communicate and cascade strategic planning principles to plan, finance and fund budget and annual operating plan components

Utilities Board Chair Tom Strand issued the following letter to the community, encouraging ratepayers to take part in the strategic plan process. Board meetings are held on the 5th floor of the south tower in the Plaza of the Rockies building downtown.
Colorado Springs is fortunate to operate its own community-owned utility. This means that our customers have a say in how their utility operates and plans to provide service in the future.

Right now, our Colorado Springs Utilities Board and CEO Aram Benyamin are updating the utility’s strategic plan. We are reaching out to you asking for your insight, suggestions and ideas on this important utility roadmap to improving utility performance and meeting the expectations of our customers.

The plan focuses on many areas directly impacting utility services, rates, reliability and our local environment, from electric transmission projects and renewable energy development to regional water projects and the modernization of utility infrastructure.

Every component of the strategic plan has the potential to reshape how utility services are delivered to you in the future. That’s something our entire community can get excited about.

The Utilities Board and Colorado Springs Utilities would like your input on the draft strategic plan. Please read the plan and provide comments at CSU.ORG. Our Board will discuss the draft at the December 17 Board meeting and consider adopting the plan at our January 16 Board meeting.

Thank you for your involvement.
Tom Strand

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