Thursday, August 22, 2019

City chooses Danish firm for ambulance contract

Posted By on Thu, Aug 22, 2019 at 3:34 PM

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We received this statement from AMR's vice president of operations, Rocky Mountain Plains, Scott Lenn:
We are clearly disappointed in this decision. As we have for the last 40 years, AMR will continue to provide excellent patient care to the citizens of Colorado Springs. We also currently provide EMS services to the county (through a separate ongoing contract) and provide interfacility transport services to a number of hospitals and will work with our customers to continue providing those services. We will work with the city and all stakeholders and are reserving our right for potential protest.
————-ORIGINAL POST 3:34 P.M. THURSDAY, AUG. 22, 2019———————————

A Danish-owned company, Falck Ambulance, has been chosen for further negotiations for the Colorado Springs emergency ambulance contract, the city tells the Independent.

That means that long-time ambulance provider, American Medical Response (AMR) of Greenwood Village, would be cede the contract to another provider on Jan. 1, 2020.

In a statement, city spokeswoman Jamie Fabos said four companies and the Colorado Springs Fire Department submitted proposals. CSFD's insource proposal was eliminated due to concerns over the Taxpayer's Bill of Rights limitations and other issues, as we previously reported.

Fabos did not name the other bidders, but noted this criteria was used by an evaluation committee, in order of importance:

• Project approach / Compliance with the Statement of Work
• Organizational background and overview
• Qualifications and Experience / References
• Proposal Presentation
• Exceptions and Insurance
Fabos said the city sought the "best value" and interviewed contenders.

"Upon evaluation of the proposals and interviews, Falck Ambulance emerged as the highest-ranked candidate in the proposal process," she said. "CSFD will begin contract award negotiations soon with the top scoring candidate. Residents of Colorado Springs may be assured that there will be no gap in ambulance service during the contract negotiation period."

Falck provides emergency ambulance service in Aurora and many other American cities.

She also said in her statement:
The City recognizes that it is essential for a quality EMS system to provide rapid EMS care, and therefore requires specific response times for ambulance providers. After reviewing performance metrics over the past five years, CSFD sought with this proposal process an improved response model for the EMS contract.

During the finalization of the contract award, the City will have no further public comment and no additional information will be released. At the conclusion of the contract award, CSFD looks forward to working in conjunction with the successful bidder in joint pursuit of continued ambulance service improvement.
David Patterson, CEO of Falck Rocky Mountain, tells the Indy via email, "We are honored and excited about the recommendation of award for the City of Colorado Springs ambulance contract. We look forward to partnering with the community on the delivery of ambulance service in the near future."

When AMR's first contract was approaching expiration at the end of 2018, the city sought proposals which led to negotiations with Priority Ambulance. But AMR protested, which led to a new round of solicitation. The city contracted with AMR for additional time until the renewed process is completed.

We've asked AMR for a comment and will update when we hear back.

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