Amanda Daiss 
Member since Sep 10, 2015


Custom Lists

  • Zip.

Stats

Friends

  • No friends yet.
Become My Friend Find friends »

Latest Review

Re: “Yarn Outlet

The selection is wonderful, the yarn is everything from fine to bulky, acrylic to mohair, the store smells like a mildew basement but I can even call that character...

But the help, has much to be desired. I've been here a few times and every time it has been rude, seemed more worried about their precious stash than running a business, and after my last experience I decided I would happily pay a little more for the same thing for a smile and a respectful employee who was willing to help me.

I picked out several skeins of alpaca yarn, went to pay and their machine was not reading my card (I had used it not 5 minutes earlier to get gas and lunch) and I suggested typing in the number. She glared at me and said no that charges me when your card comes back declined and I'm guessing it will having this many problems reading it and then I'm out 2$. She then proceeded to tell me where an ATM is and how I need to go get cash and bring it back to purchase because she doesn't have time to play games with my card. (I've had this happen twice out of the 4 times I decided to grin and bear the help. First time I obliged and went and got cash not having time to go somewhere else)

This last time I said thanks but I will take my business elsewhere or order my yarn needs off line.

Sometimes it's worth it to put your customers first knowing you will reap the rewards of a returning happy customer. Good customer service reaping positive Word of mouth is key to growing mom and pop shops these days especially when there's "mega buy it all here stores" for everything on every other corner.

5 likes, 0 dislikes
Posted by Amanda Daiss on 09/10/2015 at 8:44 AM

Favorite Places

  • None.
Find places »

Saved Events

  • Nada.
Find events »

Saved Stories

  • Nope.
Find stories »

All content © Copyright 2017, The Colorado Springs Independent

Website powered by Foundation