Brent Miller 
Member since Oct 16, 2014


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Re: “Heuberger Motors

Something very unexplainable is going on with this Company. First, we were able to select a vehicle we desire pretty quickly from the website. The website appears to be a generally developed site by Subaru to all of its deals.

At first, when we called the Sales Reps, well you know, they were Sales Reps. A price was tentatively agreed upon. However, once they realized it was going to be a cash deal, the company became very toned and hostile, and created some of the most unusual excuses NOT to sell a car. Yes, cash in hand, and they would not sell a vehicle for the following reasons:

1. It wanted an additional $1000.00, in advance of the full cost of the vehicle, which they, 'might' return. The company refused to describe what the terms of the $1000.00 was for.

2. It wanted me to fill-out a credit application for its own use.

3. It wanted us to go through a credit background check.

What the $(%*. So, I properly and timely escalated, what I thought was a misunderstanding: A car company did not want to sell a vehicle to a fully-paid out the door vehicle to a customer. I called Subaru of North America, and they basically told me, they did not care what happened to the vehicle once they handed it over to the various sales store. Wow ! ! !

I received a confirmed email and text from both internet sales director and car sales director, that their policy of discriminately asking for money and full credit checks, and background checks was the way they do business and if I do not like it, the deal was canceled. I countered and offered them to go through a credit check of mine, a security check and make a deposit to me, to secure until delivery of the vehicle. They declined, and said no more business.

I do not care what kind of business they have sold to other people on what or who they are. I have never ever heard of a car company turning down a cash deal, until this one. There is only one reason I can foresee why they did it. They do not make enough money on a cash deal and would rather use those vehicles and practices to leverage many more unwitting people. Buyer be ware. Nonetheless, this terrible decision and experience by both Subaru (which I really respected) and its sales businesses has all but ensured I will not ever consider Subaru again.

14 likes, 2 dislikes
Posted by Brent Miller on 10/16/2014 at 1:43 PM

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