No Help 
Member since Sep 18, 2009

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Re: “Who are we, anyway?

I too am a former employee of Pikes Peak Mental Health. I also have experience trying to navigate this system on behalf of a mentally ill relative. The nurses, therapists and techs (with some exceptions) were truly kind, knowledgeable, compassionate people who do a difficult job for very little pay. Those in administration and upper management seemed to me to be completely oblivious to the population they were ostensibly serving. And when I say oblivious, what I mean is condescending, dismissive and without compassion. I honestly don't know how they sleep at night. Byzantine seems a very apt description not only of the company's finances but also the ridiculously convoluted system they expect their clients to navigate. I hate to say it but it is as if they WANT the clients to fall through the cracks. They want to do the minimum possible to collect the funds allotted to help these people.
I fully understand that the resources available to help this population are negligible in comparison the the enormity of the problem. I understand that we as a community are unwilling to spend tax dollars towards helping these people. It is just overwhelmingly discouraging to know that what resources ARE given to this "non-profit" are ridiculously ill used. The management really should be ashamed. They should stick to real estate.

Posted by No Help on 09/18/2009 at 12:18 PM

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