Best Of 2014: Pet Groomer

Best Of 2014: Veterinarian

The one-stop approach of offering pet grooming, boarding and doggy daycare, in addition to full veterinary care, at one site is probably part of the reason why Northwest Animal Hospital takes both these categories (Pet Grooming for a second consecutive year). Still, people love their pets here as elsewhere, and can be highly critical of pet care. So how, with four vets on staff, including owner and hospital director Dr. John Sudduth, does Northwest please so many? "I think we just need to be available to people," Sudduth says. "And we try to under-promise and over-deliver." Sudduth, who is also the companion of Quincey, a 12-year-old sheltie, and who briefly interrupted our chat to tend to a canine patient's meds, also points to the fact that Northwest is open seven days a week as helping to give clients reassuring continuity of care. — Robert Meyrowitz



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